Teresa Grantham
THATCHAM,Berkshire
Summary
Dynamic and results-driven professional with expertise in lead generation, Salesforce CRM, and lead qualification. Proven track record in relationship development, warm and cold calling, and business development. Excellent interpersonal and communication skills.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Business Development Manager
Active Informatics
Basingstoke, Hampshire
06.2015 - Current
- Cultivated strong relationships with potential clients.
- Worked directly with Marketing to ensure campaign timings correct and followed up
- Great interpersonal communication
- Attention to detail
- Good oral & written communication
- Streamlined processes to improve overall efficiency.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Generated leads to bring in new client revenue.
- Contacted and converted potential customers via telephone, email & LinkedIn.
- Developed rapport with new leads for successful business relationships.
- Generated qualified leads through cold calling to drive business growth.
- Managed database of prospects, ensuring regular contact and relationship building.
- Coordinated with the sales team to ensure smooth transition of leads.
- Maintained knowledge of latest industry trends to keep strategies current and effective.
Business Development Executive
The Newbury Group
Newbury, West Berkshire
01.2011 - 06.2015
- Developed rapport with new leads for successful business relationships.
- Generated qualified leads through cold calling to drive business growth.
- Managed database of prospects, ensuring regular contact and relationship building.
- Coordinated with the client to ensure smooth transition of leads.
- Optimised customer experience by tailoring responses to individual needs.
- Achieved daily performance targets, aiding department progression towards sales goals.
- Led teams on specific client campaigns
Internal Sales Account Manager
Delta Impact
Hungerford, West Berkshire
06.2010 - 12.2010
- Achieved customer satisfaction by managing and resolving account enquiries.
- Developed new business opportunities for increased revenue.
- Strengthened client relationships with regular follow-ups.
- Looked after one of the largest customer accounts liaising with both customers and suppliers here in the UK plus Germany, Romania and China
- Worked closely with Sales Manager
Internal Sales Account Manager
Freshsign Limited
Newbury, West Berkshire
02.2005 - 06.2010
- Achieved customer satisfaction by managing and resolving account enquiries.
- Developed new business opportunities for increased revenue & maintained customer needs
- Strengthened client relationships with regular follow-ups.
- Direct customer liaison
- Worked directly with paper mills based in Europe and America along with PE film coaters and converters in the UK to facilitate orders
- Ordering & invoicing
- Maintained excel spreadsheets to record usage, pricing etc
- Production of weekly sales figures & annual sales figures with future trends
- Technical/information support for clients
- Management of quality issues
Education
City & Guilds Autocad - Design
Newbury College
Newbury, West BerkshireBTEC National Diploma in Business & Finance - Business
Newbury College
Newbury 09.1990 - 07.1992
GCSEs -
St Bartholomew's School
Newbury 09.1985 - 07.1990
Skills
- Lead generation
- Salesforce CRM
- Lead qualification
- Relationship development
- Warm and cold calling
- Business development
Affiliations
- Walking with our dog, cooking for friends and enjoy films especially on the big screen
Timeline
Business Development Manager
Active Informatics
06.2015 - Current
Business Development Executive
The Newbury Group
01.2011 - 06.2015
Internal Sales Account Manager
Delta Impact
06.2010 - 12.2010
Internal Sales Account Manager
Freshsign Limited
02.2005 - 06.2010
BTEC National Diploma in Business & Finance - Business
Newbury College
09.1990 - 07.1992
GCSEs -
St Bartholomew's School
09.1985 - 07.1990
City & Guilds Autocad - Design
Newbury College
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