Terence Michael O’Shaughnessy
Inverurie,Aberdeenshire
Summary
Accomplished professional with expertise in project leadership and governance, specialising in end-to-end delivery and stage-gate planning. Demonstrates proficiency in technical delivery across LAN/WAN/Wi-Fi, SD-WAN, and satellite systems, including VSAT installations and offshore communications. Adept at commercial and financial oversight, ensuring budgeting accuracy and margin protection through effective contract analysis. Skilled in operational enablement with a focus on documentation standards, process improvement, and team mentoring. Utilises cultural intelligence to navigate Africa, Europe, and global offshore environments while fostering stakeholder alignment and relationship building. Committed to leveraging digital tools for enhanced reporting and decision support within IT/OT domains.
Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.
Overview
26
26
years of professional experience
1
1
Certification
Work history
Professional Services & Operational Enablement Manager
Viasat EIS
2025.01 - 2025.12
- Stepped into a senior role to stabilise technical services, modernise processes, and support operations through AI-enabled tooling and improved documentation standards.
- Analysed and challenged a major customer contract (Harbour Energy), using AI and finance modelling to identify risk exposure and protect commercial integrity.
- Developed a customer training and transition plan to return licensing responsibilities and reduce operational overhead.
- Provided leadership during organisational change, mentoring teams and supporting succession planning.
Africa–Europe Operations Manager
Viasat EIS
2022.01 - 2025.01
- Led multi-country operations across the UK, Norway, Nigeria and West Africa, balancing project delivery, break/fix operations, and emerging technology adoption.
- Mentored engineers through LEO, KA-band and platform transitions (iDirect → Newtec), improving documentation quality and delivery consistency.
- Managed resource allocation across regions using ServiceNow dashboards, ensuring workload balance and maintaining high standards of customer communication.
- Delivered Valaris LEO rollout, Avanti KA deployments, and multiple North Sea infrastructure upgrades.
Area Operations Manager / Project Manager
RigNet
2013.01 - 2022.01
- Delivered flagship Ensco DS7 and OceanRig multi-vessel projects in South Korea, coordinating global teams and achieving significant cost savings.
- Led the BP Angola SES O3b migration, resolving consortium conflict, navigating government compliance, and building trust with BP stakeholders.
- Managed O3b deployments in Nigeria and multiple offshore communications upgrades across Africa and the North Sea.
- Turned Aberdeen into a process and documentation centre of excellence, creating templates, training pathways, and governance structures adopted globally.
Systems Engineer & Early Career Roles
Schlumberger GCS / RigNet
2000.01 - 2013.01
- Delivered GEO VSAT and TDMA networks in challenging environments including Sudan, West Africa and remote offshore assets.
- Built strong foundations in LAN/WAN, routing/switching, Wi-Fi, and offshore communications systems.
Education
Beng( Hons ) - Electronics & Telecommunications
Robert Gordon University
Aberdeen, Aberdeen CityPost Graduate Diploma - International Business
Robert Gordon University
Aberdeen, Aberdeen CitySkills
- Project Leadership & Governance
- End-to-end delivery
- Stage-Gate planning
- Change control
- Risk management
- Stakeholder alignment
- Vendor management
- Cross-functional leadership
- Technical Delivery
- LAN/WAN/Wi-Fi
- SD-WAN
- GEO/MEO/LEO satellite systems
- VSAT installations
- Offshore communications
- Teleport operations
- Network infrastructure upgrades
- Commercial & Financial Oversight
- Budgeting
- Forecasting
- Contract analysis
- Margin protection
- Customer billing accuracy
- Cost-saving initiatives
- Operational Enablement
- Documentation standards
- Process improvement
- Team mentoring
- Resource planning
- ServiceNow workflow management
- Cultural & Stakeholder Intelligence
- Africa, Europe & global offshore environments
- Conflict de-escalation
- Relationship building
- Hofstede-based cultural awareness
- Digital & AI-Supported Delivery
- AI-assisted documentation review
- Meeting transcription analysis
- Scenario modelling
- Enhanced reporting & decision support
- Networking: LAN/WAN, Wi-Fi, SD-WAN, routing/switching
- Satellite Systems: GEO VSAT, SES O3b MEO, Starlink/OneWeb LEO, KA/KU/C-band
- Platforms: iDirect, Newtec, Avanti, SES, teleport operations
- Tools: ServiceNow, MS Project, Excel, Word, Visio, AI-assisted analysis (Copilot), Zoom transcription
- Domains: Offshore communications, drilling & production environments, IT/OT awareness, cyber-aware PM practices
Websites
Certification
- Cisco CCNA (expired – foundational knowledge retained)
- PMP – Project Management Professional (held 10 years, recertified 3 times; expired)
Key Achievements
Delivered four deepwater drillships simultaneously (Ensco DS7 + three OceanRig vessels), overseeing full network infrastructure across all decks, cabins and third-party modules, including GEO VSAT WAN connectivity. Achieved $450K cost savings and secured follow-on awards for Ensco DS8 & DS9., Turned around a politically sensitive BP Angola MEO project, navigating consortium conflict, cultural barriers, Technical, 3rd Party contractor and Local government agency complexity. Built trust with BP Angola and BP UK, mentored local engineers, and delivered a high-risk offshore migration on a live production platform., Led the North Sea LEO transformation, mentoring teams through Starlink/OneWeb adoption, developing unique OneWeb survey documentation, and delivering Valaris LEO rollout and infrastructure renewal across multiple assets., Protected Viasat’s commercial position with Harbour Energy, using AI-supported contract analysis and financial modelling to challenge vague terms, prevent margin erosion, and return licensing responsibility to the customer., Established Aberdeen as a documentation and process centre of excellence, creating enhanced reporting templates, skills assessment frameworks, and career development pathways for engineers across the region.
Affiliations
- Hill Walking, Local History Research
Timeline
Professional Services & Operational Enablement Manager
Viasat EIS
2025.01 - 2025.12
Africa–Europe Operations Manager
Viasat EIS
2022.01 - 2025.01
Area Operations Manager / Project Manager
RigNet
2013.01 - 2022.01
Systems Engineer & Early Career Roles
Schlumberger GCS / RigNet
2000.01 - 2013.01
Beng( Hons ) - Electronics & Telecommunications
Robert Gordon University
Post Graduate Diploma - International Business
Robert Gordon University