Terry Lehane

• Instrumental in establishing and managing the PMO, leading a small team, overseeing 100+ projects and 30 programs for a new strategic government entity, aligned with UAE leadership and national priorities
• Optimised PMO operations by driving continuous improvements through agile methodologies, design thinking, AI, and prototyping, ensuring alignment with leadership priorities and organisational goals
• Contributed to end-to-end PMIS transformation, including procurement, design, implementation, training, and team support to boost efficiency
• Oversaw portfolio-wide reporting, producing 25+ reports annually leveraging Power BI and AI, including a high-spec official NPO annual report, managing scope, quality, and cost, issued government-wide
• Provided project advisory on major events, including: COP28 UN Climate Change Conference 2023
• Planned and delivered training sessions to 25+ Project Managers, ensuring standardisation, fostering knowledge sharing, and driving continuous improvement
• Built strong relationships with program and project teams, ensuring alignment, resolving challenges, and driving integration and collaboration

• Drove a high-stakes recovery program, delayed due to COVID-19, tasked to bring the UAE Host Country Pavilion program back on track with six months of delivery, during build, through to operations
• Established Planning and Integration Office and built effective governance, systems, and tools to drive effective program delivery, operational planning and delivery
• Set-up and supported weekly executive level Program Higher Committee meeting, alongside leadership reporting, improving oversight of challenges and risks, aiding decision-making
• Chaired weekly Venue Operational Planning sessions, ensuring alignment across functional areas
• Led on the delivery of an innovative venue wide digital and live operational readiness and testing program
• Supported the design of the venue C3 operating model and managed the Venue Coordination Centre team, providing daily reports to leadership throughout a six-month delivery period.

• IOO Liaison across construction program, one of the largest in the world at the time, at $7bn, across 4.38 km², 200+ structures, and 20K workers, ensuring site-wide integrated operational alignment
• Established the Integrated Venue Timeline (IVT) steering group, bridging the gap of build and operations, aligning dependencies, mitigating cross-functional risks and issues, and supporting decision making
• Developed monitoring, reports and dashboards for senior leadership, consolidating information from functional leads, monitoring risks, and tracking build progress of 75 international country built pavilions
• Supported event-wide operational readiness exercises, aligning internal and external stakeholders, including local and national authorities
• Designed governance and change management processes for expo site activations and event overlay, facilitating impact assessments and cross-team collaboration under C-suite leadership.

Main Operations Centre (MOC) Manager, Sep 2017

• Managed the MOC during 12 days of competition, ensuring smooth operations for 21 sports in 15 venues, 6K athletes and officials, 65 competing nations, and circa 500K spectators
• Monitored and resolved incidents and issues, liaising with venues, function leads and executive team

Project Manager, Executive Office, Jun 2016 – Mar 2017

• Provided project and operational support to the Executive team in establishing presence and operations teams in Turkmenistan
• Developed and delivered a comprehensive Games Transfer of Knowledge product in 3 languages, providing a legacy framework for future events
• Organised senior team observer program to global events, such as 2016 Olympics in Rio, to gather best practices and insights

PMO Manager, Apr 2017 – Oct 2017

• Managed PMO team and operations for the 2017 Games, overseeing governance, milestone tracking, risk management, and reporting
• Chaired weekly meetings with heads of functional areas, ensuring operational alignment and integration across departments and functional areas
• Led the delivery of policies and procedures review group, enhancing overall event preparedness
• Asian Indoor and Martial Arts Games 2017 (AIMAG)

• Oversaw operational planning and delivery of the Rugby World Cup Fanzone, a Greenfield site with a 10K pax capacity, whilst managing a £600K budget and achieving cost savings
• Managed relationships with London Legacy Development Corporation (LLDC), Newham Council, event organisers, park venues, Westfield, suppliers and contractors, during transformation program of venue
• Attended regular Safety Advisory Group (SAG) meetings with key stakeholders and local authorities

• Managed strategic communications and stakeholder engagement for London's Cycle Superhighway, as part of the Mayor's £4bn sustainable urban mobility Road Modernisation Plan, in central London
• Planned and represented TfL at stakeholder engagement events for both Cycle Superhighways and Freight and Fleet Forums, both aimed at sustainability, air quality and road safety initiatives
• Tracked, updated and reported project risks, ensuring effective communication with stakeholders across central London

• Company Overview: Invictus Games
• Coordinated sports presentation and medal ceremonies for the Invictus Games, liaising with ceremonies, protocol, and operations teams to ensure smooth delivery
• Developed daily venue schedules and managed cross-functional coordination for successful event execution
• Invictus Games

• Delivered operational planning and delivery for Scotstoun Squash and Table Tennis venues, responsible for 600 members of staff
• Managed venue operations, including crowd safety, during 10 competition days, seeing circa 29K spectators and 200+ athletes, ensuring a secure environment for all attendees

• Supported the consultation process during the initiation phase of the major £500M Transforming Rehabilitation Program across 32 London boroughs
• Developed governance, schedules, stressing groups and reporting systems, contributing to the success of the transformation initiatives

• Supported the UK-wide government operations team in coordinating UK government involvement for the £9bn London 2012 Olympics, ensuring key objectives and safeguards were met.
• Managed risk registers, Program dashboards, and milestone reviews and the Olympic Operations Business Plan updates
• Organised OGC and NAO project reviews and audits, receiving commendation in the OGC report for 'exemplary organisation skills'