Summary
Overview
Work history
Skills
Training
Affiliations
References
Timeline
AdministrativeAssistant
Terence Allum

Terence Allum

Carnforth

Summary

Passionate Venue Manager with experience in programming and team management. Independent problem-solver focused on customer service and venue development. Works well in a dynamic atmosphere delivering events as well as planning and developing events in the office.

Overview

27
27
years of professional experience

Work history

Venue Manager

Lancaster City Council, The Platform
Morecambe
06.2022 - Current
  • Contracted and programmed events through various means including guarantees, hires and split deals.
  • Dealt with agents regarding all aspects of performance booking.
  • Created venue layouts that maximise space and increase profits.
  • The sole holder of the entertainment license for the platform.
  • Developed safe practices through risk assessment
  • Recruited and trained staff to achieve high-performing, focused events officers.
  • Managed a team of events staff, including a box office manager, bar manager and technical manager.
  • Marketed venue services and events to increase business awareness and build attendance figures.
  • Met licensing and statutory requirements for compliant events and performances.
  • Fostered relationships with local and national vendors to support favourable pricing and delivery options.
  • Developed strategies to increase profits and cost savings.
  • Created and presented accurate, detailed financial forecasts.
  • Coordinated accounting and budget operations to achieve financial objectives.
  • Applied for and received Arts Council funding for a grassroots music project (£32k) The first external funding for the venue in its 25 year history of operating.
  • Wrote and implemented a full venue access policy in partnership with Attitude is Everything.
  • Re-wrote all terms and conditions related to terms of sale, contracts and hire agreements.

Outdoor Maintenance Officer

Carnforth Town Council
Carnforth, Lancashire
08.2019 - 11.2022
  • Developed and implemented an annual planting strategy to work around the towns events calendar
  • Maintained all outdoor equipment
  • Installed bus shelters
  • Installed and repaired benches.
  • Took an active role in managing outdoor events



Events officer

Lancaster City Council, The Platform
Morecambe
04.2012 - 06.2022
  • Developed a strong bar and catering offer for the venue.
  • Managed the bar team
  • Managed stock over two busy bars
  • Managed a box office system (CRM)
  • Developed marketing strategies with LCC Marketing team
  • Coordinated logistics for large- and small-scale events to facilitate seamless execution.
  • Managed small to large-scale events from initial planning to successful completion.
  • Zone controller for Vintage by the Sea and other festivals
  • Tested fire and security alarms regularly to maintain guest, staff and establishment safety.

Facilities support officer

Lancaster City Council
Lancaster, Lancashire
03.2012 - 04.2015
  • Keyholder for Lancaster City Councils municipal buildings, including both town halls, The storey institute and City Lab.
  • On call response to out of hours issues
  • Managed events in municipal buildings.
  • Maintained safety equipment
  • Reported safety and maintenance issues and liaised with contractors.
  • Supported other departments in delivery of civic services and events.


Market attendant

Lancaster City Council
Lancaster, Lancashire
10.2010 - 03.2012
  • On site attendant at Lancaster and Morecambe Markets.
  • Supported market traders with operation of their businesses.
  • enforce heath and safety rules with traders to ensure a safe building for staff and customers.
  • maintenance duties on equipment and building fabric.
  • Test Fire and intruder alarms weekly.

Landscape gardener

Self employed
Lancaster, Lancashire
04.2004 - 03.2012
  • Fully designed and build gardens and patios to customer requirements.
  • Operated ride-on mowers, trimmers and leaf blowers.
  • Scheduled daily, weekly and seasonal gardening tasks to organise workload.
  • Created irrigation and drainage systems for optimised planting conditions.
  • Mowed and trimmed lawns for well-manicured garden presentation.
  • Managed outdoor spaces, ensuring thorough maintenance, upkeep and preservation.
  • Used wide range of hand tools, horticultural machinery and powered hand tools.
  • Built gazebos, fencing and decking.

Bar and Catering

Various
Various
03.1997 - 03.2008

Worked in many catering establishments and bars part time including:

  • John O' Gaunt
  • Ring O Bells
  • Sultan of Lancaster Cafe
  • Ashton Hall Golf Club
  • Silver service (agency)

Delicatessen shop manager

Niche Deli and Cafe
Lancaster, Lancashire
04.2003 - 02.2004
  • Managed stock and staff at a busy town centre delicatessen

Landscape gardener

Willows Landscapes
Lancaster, Lancashire
03.2002 - 03.2003
  • All aspects of landscape gardening work

Skills

  • Contract negotiations and administration
  • Catering coordination
  • Business management
  • Event management
  • Cost estimating
  • Account management
  • Hospitality
  • Event calendar management
  • Team building
  • Problem-solving
  • Leadership
  • Knowledge of Excel
  • Social media marketing
  • Programme development
  • Communication skills

Training

Training obtained within my current role:

GDPR Training

First Aid Training

Tallescope Certification

Traffic Control Officer (Lancashire Constabulary)

Safeguarding vulnerable adults

Safeguarding children

PCI DSS Taking card payments securely

Fire Warden training

Equality and Diversity

Microsoft Excel Intermediate

Legionella awareness

Management toolkit (current training)


Affiliations

  • Trustee and Treasurer of Lancaster City Brass band.

References

References available upon request.

Timeline

Venue Manager

Lancaster City Council, The Platform
06.2022 - Current

Outdoor Maintenance Officer

Carnforth Town Council
08.2019 - 11.2022

Events officer

Lancaster City Council, The Platform
04.2012 - 06.2022

Facilities support officer

Lancaster City Council
03.2012 - 04.2015

Market attendant

Lancaster City Council
10.2010 - 03.2012

Landscape gardener

Self employed
04.2004 - 03.2012

Delicatessen shop manager

Niche Deli and Cafe
04.2003 - 02.2004

Landscape gardener

Willows Landscapes
03.2002 - 03.2003

Bar and Catering

Various
03.1997 - 03.2008
Terence Allum