Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Teodora Gabriela Tigla

Teodora Gabriela Tigla

Dublin,Ireland,Ireland

Summary

Resourceful and experienced Event Coordinator and Team Administrator offering expertise in Customer Service, Office Management, and Event Planning. Dedicated team member with high attention to detail and strong organizational skills.

Overview

16
16
years of professional experience

Work History

Office Support Specialist

Sandvik Mining and Rock Technology
Dublin
03.2022 - Current

Events Coordinator.

  • Act as the main point of contact for Events Coordination within the office.
  • Ensuring rooms/office spaces are set up according to the event and participant needs, and supporting travel requirements.
  • Arranging catering requirements for events.
    Establishing and communicating policy in regards to office event coordination (i.e. Information required to facilitate events, notice periods, etc.

Support IT Coordinator.

  • Managing and maintaining the company's technological equipment
  • Regular checking and general maintenance of desks and desk equipment.
  • Microsoft team rooms maintenance.
    Good interpersonal skills and the ability to work with technical and non-technical personnel.

Business Continuity Cover Faculties Manager.

  • Knowledge of Facilities Manager processes.
  • Ensure facilities tasks are continued in the event of Facilities Manager being unavailable/absent.
  • Decision making.

Maintain strong reception presence and safety hazard office knowledge.

Events Support & Customer Service Specialist

Accenture
Dublin
08.2021 - 11.2022
  • Consulted with customers to determine objectives and requirements for events
  • Prepared meeting rooms and materials and recorded important information
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Manage different vendors/contractors, supervising workers and enhancing productivity and efficiency
  • Inspected event facilities to confirm conformance to customer requirements
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.

Front Office Receptionist

Dunboyne Castel Hotel& Spa
Dunboyne
03.2021 - 05.2021
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department
  • Assisting with guest queries and requests, efficiently liaising interdepartmentally as required
  • Identified visitors' needs to offer solutions and information.

Assistant manager

Blue's Caffe & Wine Bar
Piacenza
10.2011 - 07.2020
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Lncreasedemp(oyeepedormanceand]obsaWsfacGontostrengthen retention and engagement.

Real Estate Agent

Mara, Satu
Mare
02.2009 - 03.2011
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Communicated with clients to understand property needs and preferences
  • Developed and maintained relationships with clients through networking, postcards and cold calling

Education

Postgraduate Diploma Inbound Marketing - Marketing Management And Research

Tech University
Dublin
10-2024

Certificate in Office Support - Office Management

The Career Academy Ireland
Dublin
01-2021

Bachelor of Arts - International Relations And Affairs

Catholic University of The Sacred Heart
Milan
10.2015

Skills

  • Fluent in [ English,Italian,Romanian ]
  • Client relationship management
  • Strategic planning
  • Technical Support
  • Scheduling
  • Documentation and control
  • Database administration
  • Office record management

Languages

Romanian
First Language
English
Proficient (C2)
C2
Italian
Proficient (C2)
C2

Timeline

Office Support Specialist

Sandvik Mining and Rock Technology
03.2022 - Current

Events Support & Customer Service Specialist

Accenture
08.2021 - 11.2022

Front Office Receptionist

Dunboyne Castel Hotel& Spa
03.2021 - 05.2021

Assistant manager

Blue's Caffe & Wine Bar
10.2011 - 07.2020

Real Estate Agent

Mara, Satu
02.2009 - 03.2011

Postgraduate Diploma Inbound Marketing - Marketing Management And Research

Tech University

Certificate in Office Support - Office Management

The Career Academy Ireland

Bachelor of Arts - International Relations And Affairs

Catholic University of The Sacred Heart
Teodora Gabriela Tigla