Hiking, Traveling, Reading, Dancing
Teodora Nikolova
Weston-super-mare
Summary
A proactive and passionate about developing new skills individual with experience in various professional fields. Exceeded in managing and training an efficient team of over 30 employees with proven success in customer satisfaction, while implementing different strategies and solutions. I thrive off motivating people and assisting them to increase their productivity. With my professional experience I demonstrated natural problem-solving skills by resolving any arising issues in an efficient way to meet business demands towards gaining profit.
Overview
11
11
years of professional experience
Work History
Step-up Lead
ISS
09.2023 - Current
- My responsibilities include organizing and running the ISS department, people management, keeping a variety of metrics within threshold, work flow, indirect hours spent
- I insist on the highest standards regarding safety as first priority.
- Controlled costs to keep business operating within budget and increase profits.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Proxy Lead
Amazon
04.2023 - Current
- A Proxy in the Stow department on Front end nights in Amazon BRS1 site
Restaurant Manager
Bistrot Pierre
12.2018 - 10.2020
- Proven experience as a young leader, partook in a special program aiming the growth of 'Leaders of the Future'
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Research Analyst with English and German
eBay
07.2017 - 04.2018
- Analyzed large volume of data to identify patterns, trends and correlations.
Intern
The Presidency of the Republic of Bulgaria
09.2013 - 10.2013
Education
Master`s Degree - Law
Sofia University St. Kliment Ohridski
01.2017
Skills
- Team Leadership
- Forward-Thinking Approach
- Analytical Problem-Solving Expertise
- Strong Planning and Coordination Skills
- Demonstrated Mentoring Expertise
- Operational excellence
Interests
Languages
Bulgarian
English
German
Timeline
Step-up Lead
ISS
09.2023 - Current
Proxy Lead
Amazon
04.2023 - Current
Restaurant Manager
Bistrot Pierre
12.2018 - 10.2020
Research Analyst with English and German
eBay
07.2017 - 04.2018
Intern
The Presidency of the Republic of Bulgaria
09.2013 - 10.2013
Master`s Degree - Law
Sofia University St. Kliment Ohridski
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