Teodora Dragomirescu
London
Summary
Results-driven sales professional with a proven track record of exceeding targets and delivering exceptional customer service. Possesses excellent communication and negotiation skills, combined with a strong work ethic and resilience. Eager to leverage sales expertise and drive to excel in the fast-paced environment .
Overview
7
7
years of professional experience
Work History
Sales Associate
Harrods
09.2023 - Current
- Provided personalized sales service to ensure high levels of customer satisfaction.
- Utilized consultative sales techniques to understand customer needs and recommend suitable products.
- Exceeded departmental sales goals on a monthly, quarterly, and yearly basis.
- Processed point of sale purchases and handled returns efficiently.
Sales Supervisor
Calzedonia Group
03.2021 - 09.2023
- Delivered exceptional customer service and promoted products to meet sales targets.
- Supervised stock deliveries and maintained inventory levels to ensure optimal stock availability.
- Provided training and support to team members to enhance sales performance.
Sales Supervisor
Zara Inditex
04.2019 - 03.2021
- Led and motivated a team of sales associates to deliver exceptional customer service and meet sales targets.
- Supervised daily operations, including opening and closing procedures, cash handling, and inventory management.
- Trained new hires on company policies, procedures, and product knowledge to ensure they were equipped to deliver outstanding service.
- Monitored sales performance and productivity levels, implementing strategies to drive sales and improve efficiency.
- Resolved customer complaints and concerns in a timely and professional manner, ensuring customer satisfaction.
- Maintained a positive and inclusive work environment, fostering teamwork, communication, and a culture of excellence.
Sales Advisor
Notino
02.2017 - 02.2019
- Conducted sales calls to existing and potential customers to promote products and services.
- Negotiated terms and pricing over the phone to secure sales and meet revenue targets.
- Provided product information and addressed customer inquiries and concerns effectively.
- Maintained accurate records of sales activities and customer interactions in CRM system.
- Collaborated with sales team to develop strategies for increasing sales and customer satisfaction.
Education
Business Management - Business Administration And Management
Anglia Ruskin University
LondonBaccalaureate - Tourism
High School of Economics
Romania06.2017
Skills
- Customer Service
- Sales Techniques
- Teamwork
- Communication
- Leadership
- Problem-Solving
- Time Management
- Adaptability
- Attention to Detail
- Resilience
- Problem-solving
- Negotiation
- Leadership Development
- Flexibility
Timeline
Sales Associate
Harrods
09.2023 - Current
Sales Supervisor
Calzedonia Group
03.2021 - 09.2023
Sales Supervisor
Zara Inditex
04.2019 - 03.2021
Sales Advisor
Notino
02.2017 - 02.2019
Business Management - Business Administration And Management
Anglia Ruskin University
Baccalaureate - Tourism
High School of Economics
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