Overview
Work history
Education
Skills
Languages
Timeline
Generic

Teo Carre

London

Overview

12
12
years of professional experience

Work history

Operations manager

David Lloyd Raynes Park
, London
12.2023 - Current
  • Head of gym department and act as line manager for the gym floor team which includes regular 1-2-1's and leading team meetings. Also in charge of day to day operations of the gym including equipment repairs/maintenance.
  • Act as line manager for the duty manager team in the club, this includes regular 1-2-1's and taking a leading role in ops team meetings.
  • Act as main liaison with our cleaning company, doing weekly WPR checks, ordering cleaning supplies and taking a leading role in keeping cleaning standards on track, often involving 1-2-1's with cleaners and cleaning supervisors.
  • Regularly take on new projects aimed at improving staff efficiency and/or member experience all throughout the club.
  • Duty manager shifts aimed at maintaining the club as well as driving member experience.

Assistant Manager

Anytime Fitness Sutton
Sutton, Greater London
06.2023 - Current
  • Took charge of daily sales outreach and social media marketing for the sight.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Implemented innovative ideas to challenge status quo and drive KPI achievement.
  • Lead charge in our daily sales calls in order to ensure everyone works efficiently.
  • Analysed sales and data trends to anticipate customer needs.
  • Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
  • Assisted the club manager with operational and sales orientated tasks to ensure the club ran optimally.

Sales and Marketing Manager

Anytime fitness
London, Raynes Park
02.2023 - 06.2023
  • Developed and implemented sales and marketing strategies, ensuring long-term sustainability.
  • Maximised membership sales by maintaining first-class professional relationships with key corporate clients.
  • Worked closely on building a prospect pipeline and ensuring sign ups through in person one to ones and sales calls, consistently growing profits in line with company targets.
  • Developed, implemented and monitored digital marketing campaigns including research, advertising and public relations efforts to ensure adequate growth and expected results.
  • Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement.
  • Created innovative content calendars for marketing campaigns, expertly executing social media plans to grow sales prospects.

Club Manager

Energy Fitness Professionals
London, Kingston Upon Thames
07.2019 - 02.2023
  • Trained new employees on proper protocols and customer service standards.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Reviewed stock counts and ordered items to control inventory.
  • Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
  • Interviewed and hired gym staff for various roles.
  • Set and managed employee work schedules for coverage in assigned areas.
  • Created and updated fitness programs focused on cardio, strength and conditioning.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrolment's.
  • Took responsibility of fixing gym equipment when the proper tools were present.
  • Generated all financial and attendance based reports and sent to head office in a timely manner.
  • Was required to act as a liaison to the company and the university we are located in.

Personal Trainer

The Gym Group
London, Kingston
10.2018 - 07.2019
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Designed specific workout systems for individual clients based on performance ability.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Curbed learning time by developing customer rapport during training sessions.
  • Maintained energy and enthusiasm in fast-paced environment.

Restaurant/Bar Team Member

Various businesses
Boston USA, Lyon France, London England
01.2013 - 07.2019
  • Found the ability to interact with a wide variety of customers in a wide variety of settings.
  • Learned how to stay composed and work effectively under heavy pressure.
  • Developed good customer service skills and how to diffuse difficult situations.
  • Learned to handle multiple tasks at once.


Education

Level 3 personal training certificate - Fitness

Lifetime Fitness
Online
06-2019

Group cycling instructors certificate -

Life Fitness
London
03-2020

High School Diploma -

International school of Lyon
Lyon, France

Skills

  • Marketing strategy development
  • Video content creation
  • Brand strategy development
  • Training and development
  • Department management

Languages

English
Native
French
Native

Timeline

Operations manager

David Lloyd Raynes Park
12.2023 - Current

Assistant Manager

Anytime Fitness Sutton
06.2023 - Current

Sales and Marketing Manager

Anytime fitness
02.2023 - 06.2023

Club Manager

Energy Fitness Professionals
07.2019 - 02.2023

Personal Trainer

The Gym Group
10.2018 - 07.2019

Restaurant/Bar Team Member

Various businesses
01.2013 - 07.2019

Group cycling instructors certificate -

Life Fitness

High School Diploma -

International school of Lyon

Level 3 personal training certificate - Fitness

Lifetime Fitness

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