Tenzin Choden
York, Upper Poppleton,United KIngdom
Summary
I am a reliable, compassionate, punctual, polite, and hardworking, who is able to work as a team and individual with professionalism in any environment. With experience in customer service and marketing, I have developed excellent interpersonal skills and the ability to work effectively in a fast-paced environment. I am confident working both independently and as a part of a team, using my own initiative and manage tasks efficiently with minimal supervision.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Happy Home Grocery (Bhutan)
06.2025 - 09.2026
- Building customer relationship
- Patience and Empathy
- Attention to detail
- Adaptability & Time management
- Professionalism And Teamwork
- Active listening & Communication skills
- Problem solving
Barista/Customer service- (Starbucks)
M.H Alshaya Company (Qatar)
09.2022 - 03.2025
- Creating a positive customer experience
- Maintained highest standards of conduct and personalised customer service.
- Fostered a positive and welcoming atmosphere, engaging with customers to ensure a memorable cafe experience.
- Teamwork
- Maintaining cleanliness
- Food preparation
- Upselling products
- Following hygiene and safety rules
- Handling complaints
Aged Care Support Worker
Pema Old Age Care Center, Paro
01.2021 - 08.2022
- Assisted older adults in daily living activities, promoting independence and enhancing quality of life.
- Maintained detailed health records to report on progress or decline.
- Worked responsibly and cooperative with other caregivers to provide reliable support.
- Build positive relationship with service users through patience, kindness and respectful communication.
- Responded calmly and appropriately to emergencies or unexpected situations.
Education
Language and Literature -
Degree
01-2020
Skills
- Effective Communication and Active Listening
- Time management
- Adaptability to change
- Patience, empathy and teamwork
- Emotional and social support
- Multitasking
Reference
1. Company Name: Happy Home Grocery
Email: happyhome.grocery26@gmail.com
2. Company name: Alshaya Group
Email: info@alshaya.com
3. Ugyen Choden, Manager
Email: cugyen2007@gmail.com
Timeline
Customer Service Representative
Happy Home Grocery (Bhutan)
06.2025 - 09.2026
Barista/Customer service- (Starbucks)
M.H Alshaya Company (Qatar)
09.2022 - 03.2025
Aged Care Support Worker
Pema Old Age Care Center, Paro
01.2021 - 08.2022
Language and Literature -
Degree