Tendai Lynn Tembo
Minster on sea,United Kingdom
Summary
An adaptable, conscientious and enthusiastic care worker with experience in providing a professional care service to children, the elderly, dementia, sick & disabled patients. Having an excellent understanding of promoting privacy and dignity whilst enhancing independence and rehabilitation. A proven ability to deal with physically and emotionally demanding care patients and to successfully help them to retain, regain and develop skills needed for independent living.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Nursing Assistant
Hilton Nursing Partners
Kent, Essex
07.2022 - 04.2025
- To encourage and promote patient participation in the planning and delivery of their care, supporting a degree of independence and activity appropriate to their abilities.
- Adhere to, review and report the effectiveness of the patient’s care plan, Implementing of Electronic Management Administration Chart.
- Completing 'Meet and Greets' for new patients by creating care plans for the patients according to their needs.
- Assisting patients with personal care duties promoting dignity and privacy.
- To support patients with food preparation and the monitoring of food and fluid intake.
- Assistance with medication management including MAR (Medication Administration Records) charts as per policy.
- Supporting higher dependency patients with complex needs e.g. patients with greatly reduced mobility.
- Undertaking additional care skills; catheter care, stoma care, monitoring of vital signs (once trained and assessed as competent).
- Comply with Manual Handling legislation when moving patients.
- To go above and beyond to provide 'the Hilton Extra' in that no task is too small to support any patient.
- Report immediately and appropriately any significant changes in health or social circumstances of the patients, as part of the monitoring process.
- In emergency and crisis situations, being able to make sound decisions and act responsibly.
- Planning the day; ensuring the most time efficient route, in line with prioritizing the needs of each patient.
- Being adaptable to the needs of the patients, working independently and as part of a team.
- Completing electronic documentation accurately and clearly with attention to detail adhering to data protection requirements.
- Maintain regular communication with Team Leader.
- Communicate effectively and share information appropriately with internal and external partners.
- To follow Hilton Nursing Partners business and system processes, reporting accurately and in a timely manner e.g. incidences, raising concerns.
- Using selected system to 'tag in and out' of each patient’s home.
- Attend and engage in regular team meetings, supervisions and appraisals.
- Participate in reflective evaluations of care on an individual basis and as part of a team and actively support the development of services.
- Maintain mandatory training requirements within specified timescales.
- Undertake additional appropriate learning and development activities as required for the job role.
- Supporting the organization as a whole; providing flexible cover for colleagues in the event of annual leave or sickness.
- Comply with all Hilton Nursing Partners guidelines, policies and procedures and adhere to and actively promote the organization’s Equal Opportunities policy.
- Enhanced patient recovery process by assisting with physiotherapy sessions.
- Assisted in transporting patients safely around for various appointments.
- Delivered compassionate emotional support to patients during difficult times.
- Conducted regular checks on medical supplies inventory for timely replenishment.
- Supported nurses during medical procedures, contributing to successful treatment plans.
- Collaborated closely with healthcare team to ensure comprehensive patient care.
- Monitored vital signs regularly, ensuring early detection of potential health issues.
- Administered medication to patients for improved health outcomes.
Consumables Account Manager
Kyocera CBS
Sandton
01.2017 - 01.2022
- Promoting/selling-/secure order from existing and prospective customers through a relationship-based approach.
- Capturing all new clients on CRM.
- Demonstrating products and services to existing/potential customers and assisting them in selecting those best suited to their needs.
- Establishing, developing, and maintaining business relationships with current customers and prospective customers in the market segment to generate new business for the organisation’s products & services.
- Making telephone calls and in-person visits and presentations to existing and prospective customers.
- Developing clear and effectively written proposals/quotations for current and prospective customers.
- Expedite the resolution of the customer and complaints.
- Planning and organising personal sales strategy by maximising the return on time investment for the segment.
- Input all information of existing and prospective customers on CRM and BPO System.
- Co-operating with sales colleagues and other and appropriate functions to ensure that the team target is achieved and to maximise customer service.
- To accurately and timeously complete and process all documentation and administration as specified, lack of which may be considered non-performance.
- Maintaining and developing a high level of product knowledge.
- Training new sales representatives on product knowledge and how to use BPO system when ordering.
- Assisting the marketing manager in coming up with marketing campaigns.
- Ordering of stock from suppliers and capturing stock on BPO system.
- Reasons for leaving: Relocation
Education
GSC Ordinary level - undefined
Holycross college
01.2004 - 01.2007
Certificate in FIRST AID - undefined
THE CARE CERTIFICATE - undefined
CAREMARK
PERSONAL NURSING ASSISTANT CERTIFICATE - undefined
HILTON NURSING PARTNERS
STROKE PATHWAY CERTIFICATE - undefined
MAIDSTONE HOSPITAL (NHS Trust)
Community and Environmental Health Certificate - undefined
Brigham Young University
Bachelor’s Degree / Science - Applied Health
BYU Idaho
Skills
- Monitoring vitals
- Catheterization
- Administering medication
- Blood taking
- Communication skills
- Presentation skills
- IT skills
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Languages
English
Custom
- Orphanage visits with church Evangelism group.
- Elderly voluntary visits at old people’s homes.
- Reading books (gospel related).
- Swimming.
- Dog walking.
Personal Information
- ID Number: FN594252
- Nationality: Zimbabwean
Timeline
Nursing Assistant
Hilton Nursing Partners
07.2022 - 04.2025
Consumables Account Manager
Kyocera CBS
01.2017 - 01.2022
GSC Ordinary level - undefined
Holycross college
01.2004 - 01.2007
Certificate in FIRST AID - undefined
THE CARE CERTIFICATE - undefined
CAREMARK
PERSONAL NURSING ASSISTANT CERTIFICATE - undefined
HILTON NURSING PARTNERS
STROKE PATHWAY CERTIFICATE - undefined
MAIDSTONE HOSPITAL (NHS Trust)
Community and Environmental Health Certificate - undefined
Brigham Young University
Bachelor’s Degree / Science - Applied Health
BYU Idaho
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