Tendai Nyenya
Wolverhampton
Summary
I am a self-motivated, enthusiastic and articulate person who has the drive, determination and commitment in achieving target goals. Through many years, I have demonstrated good communication skills, a high level of organization , the ability to work independently and collaboratively as part of a team. I have shown a very high level of resilience and ability to cope well under pressure. In addition to this, I can also communicate effectively with vital decision making and can easily adapt to a wide range of different situations. I am keen to find a challenging position within an ambitious company where my abilities are utilized to their full capacity and be able to continue growing my skills. I would definitely be a great asset to any employer that embraces and promote a diverse working environment.
Overview
13
13
years of professional experience
Work History
Mental Health Support Worker
Thornbury community services mental health (LDA)
Bristol
01.2021 - Current
- Assist in crises intervention and de-escalation techniques
- Monitor and record individual mental health and report any significant changes
- Provide emotional Support and actively listen to individuals with mental health
- Support individuals with their daily activities accessing and engaging with the community resources
- Collaborating with the multidisciplinary team to create and implement individualized care plans.
- To support individuals with Learning Disabilities to live fulfilled lives in their own homes, promoting independence and choice in all daily activities
- Assist and advise individuals on maintaining age and culture appropriate activity and appearance at all times
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
- Conducted suicide risk assessments and implemented safety plans as needed.
- Responded promptly to crisis calls from clients or family members.
- Provided emotional and psychological support to clients in crisis situations.
- Assisted clients with conflict resolution strategies and anger management techniques.
Clinical Support Worker
Thornbury Nursing Services
Bristol
01.2018 - 01.2021
- Support individuals with their daily routines, including intimate personal care, promoting independence and choice at all times
- Documenting and maintaining accurate patient health records, administering medication as prescribed on MARS chat
- Monitor client health and safety, and provide crisis intervention as needed
- Supported nursing staff in day-to-day operations.
- Documented patient information in electronic health records system.
- Attended training to validate or refresh basic professional skills.
- Liaised with healthcare teams to deliver and manage care in patient homes.
- Performed vital signs, including temperature, pulse, respiration rate, and blood pressure.
- Built strong and trusting rapport with clients and loved ones.
- Completed day-to-day duties accurately and efficiently.
Senior Support Worker
Birmingham NHS Children Complex Care
Birmingham
01.2017 - 01.2021
- My role also involves safety checks on beginning of every shift the checks also include the breathing circuit (APL Valve, reservoir bag, tubes, catheter mount and epilepsy medication)
- The suction is another important component which must be checked prior to starting a case because a suction apparatus Is used to clear mucus, saliva, blood and debris from the pharynx, trachea and main bronchi
- Supporting children with complex learning difficulties
- Responsibilities includes administering medication, PEG feeding, Tracheostomy, ventilation and personal care
- Ensuring policies and procedures are adhered to
- Willing to support and teach other members
- Skills acquired: Catheter care, Cough assist mechanical, Epilepsy, PEG Feed care, Humidification, Manual Ventilation, Nebulizer, Medication, Tracheostomy Care, Gastrostomy Button Reinsertion
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Reported concerns to nurse supervisor to promote optimal care.
- Maintained accurate records of all interactions with clients, ensuring compliance with relevant legislation and policies.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Restocked supplies and cleaned equipment between patients.
- Delivered high-quality person-centered care by responding quickly to changing needs of service users.
- Built strong and trusting rapport with clients and loved ones.
- Ensured that all equipment used is maintained safely and securely according to organizational guidelines.
- Attended training to validate or refresh basic professional skills.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated equipment and machinery according to safety guidelines.
Support Worker
Sufield Garden Children Home School
Stourbridge
01.2016 - 01.2017
- Looked after children and young people who have a variety of complex needs and barriers to learning and development such as:
- Autistic Spectrum Disorder
- Epilepsy
- Developmental delay
- Moderate to severe learning difficulties visual and hearing impairment
- Mobility and motor difficulties
- Attention Deficit Hyperactivity Disorder
- Maintained detailed and confidential client records in compliance with privacy regulations.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Managed challenging behaviors from clients in a calm manner by utilizing de-escalation techniques.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Implemented behavior management plans for clients with challenging behaviors.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Facilitated skills development sessions focusing on independence and self-care.
Radiographic Assistant
Wrexham Maelor Hospital
Wrexham
01.2015 - 01.2016
- My job involves in working in 3 deferent scanning departments X-Ray, CT Scan and MRI
- I start the day by checking the machines depending on the departments assigned ensuring all equipment working correctly
- Ensuring infection control measures are in place and keeping the work environment clean
- Communication with patients, keeping them well informed and aware of the procedure they are having
- Welcoming and preparing patients for scans and x-rays
- Assisting with processing images data entry of patient details into a computer and sending it to the right patients doctors
- Complying with health and safety policies
- Ensure the patient is safely positioned on the scan table and secure throughout the procedure
- Entered data into databases accurately and efficiently.
- Assisted in the preparation of reports, presentations and correspondence.
- Greeted guests and vendors to assist in navigating space.
- Handled confidential information with discretion and integrity.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Operated equipment and machinery according to safety guidelines.
Health Care Assistant
Interserve Healthcare
Birmingham
07.2014 - 01.2015
- Present Working as part of a staff team providing and coordinates individualized care and resources to elderly and disabled care patients, so that they may continue to live independent lives in their homes and communities
- Duties:
- Liaising with other healthcare professionals such as District Nurses and GPs
- Making recommendations for changes and improvements to a client's care
- Organizing and assisting with recreational activities, Assist clients with their exercises, physiotherapy and other medical plans
- Maintaining confidential client files preparing reports & information as required, assisting with prescribed medication
- Helping clients with transportation, house cleaning, personal hygiene and meals
- Able to organize time and resources based on the individual needs of clients
- Knowledge of all relevant legislation, policies and practices
- Compassionate and understanding as well as possessing cultural awareness
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
Health Care Assistant
Ark Healthcare
Wolverhampton
02.2012 - 07.2014
- Working as part of a staff team providing and coordinates individualized care and resources to elderly and disabled care patients, so that they may continue to live independent lives in their homes and communities
- Duties:
- Collaborating with other healthcare professionals such as District Nurses and GPs
- Making recommendations for changes and improvements to a client's care
- Organizing and assisting with recreational activities, Assist clients with their exercises, physiotherapy and other medical plans
- Maintaining confidential client files preparing reports & information as required, assisting with prescribed medication
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Monitored vital signs and reported abnormalities to nursing staff promptly.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Administered medications and educated patients and families on correct at-home administration.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Education
Bachelor of Science - COMBINED SCIENCE
UNIVERSITY OF EAST LONDON
East London 11-2011
Access to Science - Chemistry, Science, Math, English, Ecology
REDBRIGE COLLEGE
East London 06-2006
O-levels -
MABVUKU HIGH SCHOOL
Zimbabwe Skills
- Anger management
- Therapeutic recreation
- Assertiveness training
- Social skills training
- Individualized service plans
- De-escalation techniques
- Self-care techniques
- Boundary setting
- Residential support
- Client engagement
- Family support
- Multicultural competence
- Peer support
- Life skills coaching
Jobtitle
Mental Health Support Worker
Hobbies and Interests
Football, Tennis, Chess, Motorsports and Spending time with family
Personal Information
Skills
Time management
References
References available upon request.
Timeline
Mental Health Support Worker
Thornbury community services mental health (LDA)
01.2021 - Current
Clinical Support Worker
Thornbury Nursing Services
01.2018 - 01.2021
Senior Support Worker
Birmingham NHS Children Complex Care
01.2017 - 01.2021
Support Worker
Sufield Garden Children Home School
01.2016 - 01.2017
Radiographic Assistant
Wrexham Maelor Hospital
01.2015 - 01.2016
Health Care Assistant
Interserve Healthcare
07.2014 - 01.2015
Health Care Assistant
Ark Healthcare
02.2012 - 07.2014
Bachelor of Science - COMBINED SCIENCE
UNIVERSITY OF EAST LONDON
Access to Science - Chemistry, Science, Math, English, Ecology
REDBRIGE COLLEGE
O-levels -
MABVUKU HIGH SCHOOL
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