Tendai Margaret Ushendibaba
Antrim,Antrim and Newtownabbey
Summary
A dedicated professional with exceptional interpersonal and communication skills, adept at building trust and maintaining composure in challenging situations. Demonstrates strong problem-solving abilities and a commitment to collaborative teamwork, effectively managing multiple patients simultaneously. Skilled in encouraging adherence to treatment plans and committed to continuous learning, aiming to enhance patient care and outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work history
Agency staff nurse
Lagan valley hospital
Lisburn
2020.01 - 2026.04
- Supported patients with eating disorders by identifying harmful eating patterns and offering physical and emotional care throughout recovery.
- Established trust with patients experiencing personality disorders, ensuring safety and comfort while teaching daily living skills and responsible behaviour.
- Assisted patients with postpartum depression through counselling and strategies to manage emotional difficulties and stress, promoting overall health and well-being.
Agency staff nurse
Muckamore Abbey hospital
Belfast
2018.05 - 2020.12
- In Muckamore I worked with adults and children with learning disabilities and mental health disorders. My role involved observational and communication skills to help get the root cause of their behaviours and supported in facilitating community involvement through teaching other ways to communicate, often in combination with reducing any external or environmental stressors.
- Rehabilitation role I helped disabled individuals to develop the emotional, social and intellectual skills needed to live, learn and work in the community with the least amount of professional support.
Agency nurse
24/7 Nursing Agency
Leeds
2011.12 - 2018.05
- Agency nurse worked in Armley prison Leeds. My role involved making quick decisions on the fly and provide high quality of care also maintaining security and control and paying attention to the environmental and emotional needs of prisoners. I carried out mental health and risk assessments, wrote up care plans and discussed treatment options with patients as well as administer medications. Wrote reports and arranged discharges and follow ups.
Bank staff nurse
Sunnyview House Nursing Home Beeston Leeds
Leeds
2011.04 - 2011.12
- Bank staff nurse worked in a care home worked with older people who were mentally infirm providing physical care, counselling, building relationships with dementia residents and their families.
Senior staff nurse
Cygnet hospital Wyke
Wyke
2005.12 - 2011.04
- Held a senior staff nurse worked in a low secure unit PICU ward. My role involved working with patients that required psychiatric intensive specialised care providing assessment and comprehensive treatment to individuals experiencing the most disturbed phase of a serious mental disorder.
Staff nurse
The Retreat hospital York
York
2005.09 - 2005.12
- Held a staff nurse post in an acute mental health ward. My role involved building effective relationships with patients who used mental health services and also their relatives and carers. I supported patients to take their medication correctly while advising about relevant therapies and activities. My role involved providing emotional support and actively listening to patients and helping them to express their feelings and concerns.
Education
National Diploma - Nursing
University of Leeds
Skills
- Ability to gain patients trust and I am able to stay calm and in control in difficult situations
- I have excellent interpersonal skills and communication abilities when dealing with a variety of people from different backgrounds
- Able to deal with unexpected situations and acting quickly to make decisions
- Can work with others as a team and can also handle working with several patients at once
- Have good skills in problem solving and dealing with patients, families and other disciplines
- Gained the ability to encourage patients to follow treatment plans
- I am fully committed to continued learning
Certification
- Prevention and management of violence and aggression (Mappa)
- Disability discrimination awareness
- Information Governance
- Risk Assessment and Management
- Manual Handling
- Infection Control
- Essential life support training
- Cultural awareness
- Customer care
- Handling complaints
- Fire safety and major incident plan
- Basic First Aid
- Development of children and young people
- Children Act POCA
- Safety of vulnerable Adults SOVA
- Security training
- Clinical Risk
- Contemporary issues in mental health
References
- Masimba, Takarinda, masimba.takarinda@setrust.hscni.net, South eastern trust, Lagan valley hospital
- Odelola, olumide.odelola@setrust.hscni.net, 07482118114, South east trust, Lagan valley hospital
Hobbies
Reading and travelling
Units worked are as follows
- Low secure unit
- PICU male/female units
- Mother and baby units
- Nursing homes
- Over 65 mental health services
- Eating disorder
- Learning difficulties (Challenging behaviour)
- Prison
- Acute wards
- Rehabilitation units
Typical work activities are as follows
- Assessing and supporting patients
- Encouraging patients to take part in therapies
- Physical care i.e assisting in washing and dressing patients
- Giving oral medication
- Caring for patients experiencing acute mental distress and who have enduring mental illness
- Building relationships with patients to encourage trust while listening to and interpreting their need and concerns
- Ensuring the correct administration of injections and treatment
- Preparing and maintaining patients records
- Producing care plans and risk assessments for individual patients
- Encouraging patients to take part in therapy groups where appropriate
- Organising social events aimed at developing patient’s social skills and helping to reduce feeling of isolation
- Providing evidence based individual therapy such as cognitive behaviour therapy for depression and anxiety
- Applying de-escalation techniques to help people to manage the emotions and behaviour
- Preparing and participating in group and or one to one therapy sessions both individually and with other health professionals
- Responding to distressed patients in a non-threatening manner and attempting to understand the source of distress
My work involved supporting people who have conditions such as
- Anxiety
- Depression
- Stress related
- Personality disorder
- Autistic and Asperger’s
- Dementia/Alzheimer
- Eating disorder
- Drug and alcohol addiction
- Bipolar
- Pari-natal depression
- Psychosis
Timeline
Agency staff nurse
Lagan valley hospital
2020.01 - 2026.04
Agency staff nurse
Muckamore Abbey hospital
2018.05 - 2020.12
Agency nurse
24/7 Nursing Agency
2011.12 - 2018.05
Bank staff nurse
Sunnyview House Nursing Home Beeston Leeds
2011.04 - 2011.12
Senior staff nurse
Cygnet hospital Wyke
2005.12 - 2011.04
Staff nurse
The Retreat hospital York
2005.09 - 2005.12
National Diploma - Nursing
University of Leeds