TEMUCIN FAHRI PEKEL

• Administered emergency protocols during crises to maintain order and safety.
• Assisted in budget formulation, contributing to prudent financial management.
• Coordinated staff schedules to optimise workforce efficiency.
• Streamlined communication between departments, fostering collaborative work environment.
• Ensured smooth operations by overseeing daily station activities.
• Dealt with customer complaints promptly and professionally, enhancing overall customer experience.
• Provided exceptional service to passengers, elevating station reputation.
• Managed employee performance reviews, promoting professional development opportunities within the team.
• Implemented new procedures for improved operational performance.
• Liaised with local authorities on matters of public security and safety for enhanced community relationships.
• Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
• Monitored health and safety measures for guaranteed compliance.

• Administered emergency protocols during crises to maintain order and safety.
• Assisted in budget formulation, contributing to prudent financial management.
• Coordinated staff schedules to optimise workforce efficiency.
• Streamlined communication between departments, fostering collaborative work environment.
• Ensured smooth operations by overseeing daily station activities.
• Dealt with customer complaints promptly and professionally, enhancing overall customer experience.
• Provided exceptional service to passengers, elevating station reputation.
• Managed employee performance reviews, promoting professional development opportunities within the team.
• Implemented new procedures for improved operational performance.
• Liaised with local authorities on matters of public security and safety for enhanced community relationships.
• Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
• Monitored health and safety measures for guaranteed compliance.

• Administered emergency protocols during crises to maintain order and safety.
• Assisted in budget formulation, contributing to prudent financial management.
• Coordinated staff schedules to optimise workforce efficiency.
• Streamlined communication between departments, fostering collaborative work environment.
• Ensured smooth operations by overseeing daily station activities.
• Dealt with customer complaints promptly and professionally, enhancing overall customer experience.
• Provided exceptional service to passengers, elevating station reputation.
• Managed employee performance reviews, promoting professional development opportunities within the team.
• Implemented new procedures for improved operational performance.
• Liaised with local authorities on matters of public security and safety for enhanced community relationships.
• Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
• Monitored health and safety measures for guaranteed compliance.

• Administered emergency protocols during crises to maintain order and safety.
• Assisted in budget formulation, contributing to prudent financial management.
• Coordinated staff schedules to optimise workforce efficiency.
• Streamlined communication between departments, fostering collaborative work environment.
• Ensured smooth operations by overseeing daily station activities.
• Dealt with customer complaints promptly and professionally, enhancing overall customer experience.
• Provided exceptional service to passengers, elevating station reputation.
• Managed employee performance reviews, promoting professional development opportunities within the team.
• Implemented new procedures for improved operational performance.
• Liaised with local authorities on matters of public security and safety for enhanced community relationships.
• Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
• Monitored health and safety measures for guaranteed compliance.

• Administered emergency protocols during crises to maintain order and safety.
• Assisted in budget formulation, contributing to prudent financial management.
• Coordinated staff schedules to optimise workforce efficiency.
• Streamlined communication between departments, fostering collaborative work environment.
• Ensured smooth operations by overseeing daily station activities.
• Dealt with customer complaints promptly and professionally, enhancing overall customer experience.
• Provided exceptional service to passengers, elevating station reputation.
• Managed employee performance reviews, promoting professional development opportunities within the team.
• Implemented new procedures for improved operational performance.
• Liaised with local authorities on matters of public security and safety for enhanced community relationships.
• Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
• Monitored health and safety measures for guaranteed compliance.

( During this period, completed six months of compulsory military service .Then continued to work in the Ground operations unit at Istanbul Atatürk Airport until for new assignment )

• Led strategic planning sessions, yielding increased regional synergy.
• Facilitated sales meetings to boost performance.
• Delivered superior customer service leading to repeat business.
• Managed relationships with key stakeholders, strengthening commercial partnerships.
• Increased regional sales by strategising and executing comprehensive commercial plans.
• Developed customer relationships for enhanced business growth.
• Implemented marketing strategies to increase brand visibility.
• Analysed sales reports to identify trends and update strategies.
• Optimised sales methods to best engage, acquire and retain customers.
• Conducted regular market assessments to stay current on trends and maintain readiness for changes.

• Facilitated smooth boarding process, minimising delays in takeoff.
• Collaborated with security teams for effective threat management.
• Conducted thorough pre-flight checks, upholding aircraft safety measures.
• Ensured customer satisfaction by providing efficient ground operations service.
• Supervised baggage loading and unloading activities, preventing damage or loss.
• Assisted passengers with special needs to enhance their travel experience.
• Maintained cleanliness of aircraft cabins, ensuring passenger comfort.
• Verified passenger documentation swiftly, reducing check-in times.
• Handled complaints professionally, maintaining positive company image.
• Performed weight balance calculations accurately to ensure safe flights.
• Advised passengers on immigration and customs regulations clearly and concisely.
• Enhanced safety standards through strict compliance with regulatory guidelines.
• Coordinated closely with the flight crew for streamlined departure processes.
• Provided accurate flight information to passengers continuously.
• Coordinated aircraft and service vehicles on or around runways.
• Maintained contact with adjacent control towers, terminal control units and control centres for reliable communications.
• Updated flight crew and operational staff on weather conditions, operational facilities and air traffic.
• Used technical communication skills to translate complicated concepts in real-time.
• Kept flights running to schedule for smooth and reliable operations.
• Compiled flight information to expedite aircraft movements and minimise delays.
• Guaranteed operational compliance with ICAO, EU, national and government regulations.
• Identified and reported aircraft security hazards and areas of non-regulatory compliance.
• Communicated key events and happenings to other staff members during shift changeovers.
• Ordered orderly movement of aircraft into adjoining areas to prevent delays and collisions.
• Monitored employee attendance records for maintaining discipline within the team.
• Identified potential risks and mitigated them through proactive measures.
• Implemented company policies effectively, maintained high standards of service delivery.
• Coordinated with other supervisors to maintain consistency across shifts.
• Supervised activities of workers and enforced safety regulations.
• Updated staff on changes to internal policies and procedures for continued compliance and standardisation.