Temidayo Fatunwase
Sidcup, Bexley,Greater London
Summary
Cyber Security graduate with First-Class Honours from University of East London, possessing hands-on experience in IT administration, penetration testing, and incident response. Skilled in Linux and Windows environments, with practical knowledge of AWS and Azure cloud platforms. Committed to enhancing security measures and optimizing processes to support secure business operations.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Business development officer/Customer Service Asso
London School of Education and Management
Wembley
06.2021 - 09.2023
- Completed the installation and configuration of hardware and software systems, including networks, printers, scanners and phones
- Maintained user accounts and permissions within systems, ensuring secure access to essential resources.
- Assisted students and staff with IT support, enquiries, and administrative services, ensuring a positive and efficient experience.
- Responded to customer inquiries and resolved issues promptly to ensure a positive experience.
- Delivered technical support to staff and students via email, phone and in person
- Developed and maintained strong relationships with clients to enhance satisfaction and loyalty.
Warehouse supervisor
Hived Limited
Woolwich Silvertown depot, East London
10.2023 - 12.2024
- Supervised daily warehouse operations to ensure efficient workflow and productivity.
- Implemented safety protocols to create a secure working environment for staff.
- Trained new employees on operational procedures and equipment usage.
- Coordinated inventory management processes to maintain accurate stock levels.
Waiter - Part time
Flight Club Darts
London
06.2022 - 03.2023
- Provided exceptional customer service by attentively taking orders and promptly addressing inquiries.
- Collaborated with kitchen staff to ensure timely and accurate delivery of meals to patrons.
- Maintained cleanliness and organisation of dining area, contributing to a welcoming atmosphere.
- Assisted in training new staff members on service protocols and menu knowledge.
- Handled cash and card transactions efficiently, ensuring accurate billing and payment processing.
- Resolved customer complaints with professionalism, ensuring satisfaction and repeat business.
Education
BSc (Hons) Cyber Security Networks - Information Technology
University of East London
London 01.2021 - 06.2024
Skills
- Hardware & Software Support – installing, configuring, and troubleshooting desktops, laptops, tablets, and mobile devices
- Operating Systems – Windows, macOS, Android, and iOS support
- Network Support – diagnosing connectivity issues and performing basic network troubleshooting
- Service Desk Support – logging, triaging, and resolving incidents and service requests
- Tools & Utilities – skilled in Wireshark, Nmap, Burp Suite, and diagnostic utilities for troubleshooting
- Application Support – Microsoft 365 (Teams, OneDrive, Outlook, Word, Excel, PowerPoint)
- AV & Printing Systems – supporting classroom/office equipment and user accounts
- Troubleshooting – logical fault diagnosis, patch validation, and implementing solutions
- Security Awareness – applying OWASP Top 10 and SANS 25 in vulnerability assessments
- Customer-Focused Support – delivering clear, jargon-free technical assistance to non-technical users
Hobbies
- Football
- Cycling
- Social gatherings
Certification
SENTINEL (1373542)
Track Awareness (AC/DC)
Blue hat
Timeline
Warehouse supervisor
Hived Limited
10.2023 - 12.2024
Waiter - Part time
Flight Club Darts
06.2022 - 03.2023
Business development officer/Customer Service Asso
London School of Education and Management
06.2021 - 09.2023
BSc (Hons) Cyber Security Networks - Information Technology
University of East London
01.2021 - 06.2024
Similar Profiles
Aleksandra Mielnikow-RudnickaAleksandra Mielnikow-Rudnicka
Access and Progression Officer at London School of Management EducationAccess and Progression Officer at London School of Management Education
Ayan HersiAyan Hersi
Teacher assistant at Manor School ( Special education school in London)Teacher assistant at Manor School ( Special education school in London)
Gaurav RathodGaurav Rathod
Head of Operations at London School of Pharmaceutical Education (LSCOPE)Head of Operations at London School of Pharmaceutical Education (LSCOPE)
Abraham MpungaAbraham Mpunga
Team Management at Onswitch AcademyTeam Management at Onswitch Academy
Jordan ApochiJordan Apochi
Warehouse operative at LidlWarehouse operative at Lidl