Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Temi Adeoshun

Chadwell Heath

Summary

Over my previous years, I have found myself excelling in roles surrounding customer experience, including working for the NHS and various hospitality franchises. I am an extremely approachable individual and this has helped me build great relationships with customers and colleagues alike, a trait that would be highly beneicial in the motor industry. Growing up around a motor-focused family, I have always had an interest in vehicles, and have personally switched cars multiple times utilizing inance options while also gaining a brief understanding of the same.

Overview

6
6
years of professional experience

Work History

Administration Clerk

Nhs
02.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Answered over Number calls each day on multi-line telephone systems, supporting communication needs of Number staff members.
  • Scheduled appointments and managed calendars for staff members.
  • Handled incoming phone calls and answered questions from callers.
  • Typed, formatted and edited professional correspondence.

Barista

Costa
09.2019 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Team Member

Burger King
08.2018 - 08.2019
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Monitored and verified all merchandise was properly priced and labeled.

Education

Triple Distinction Star -

Havering Sixth Form
Hornchurch
06.2021

Skills

  • Information Processing
  • Proficient in Software
  • Appointment Scheduling
  • Document Control
  • Schedule oversight
  • Scheduling appointments
  • Telephone Etiquette
  • Paperwork and documentation
  • Customer Communication
  • Meeting Coordination
  • File Organization
  • Ordering of supplies
  • Telephone reception
  • Spreadsheet Creation
  • Inventory Management
  • Professional relationship building

Timeline

Administration Clerk

Nhs
02.2022 - Current

Barista

Costa
09.2019 - Current

Team Member

Burger King
08.2018 - 08.2019

Triple Distinction Star -

Havering Sixth Form

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Temi Adeoshun