Summary
Overview
Work History
Education
Skills
Activities
Accomplishments
Languages
References
Timeline
Generic

Tema Fe-Cados

Grays

Summary

Dynamic Sales Assistant with a proven track record at Footasylum, excelling in customer service and stock management. Recognized for achieving KPI targets through effective communication and problem-solving skills. Passionate about enhancing customer satisfaction and maintaining visual merchandising standards to create an inviting shopping experience. Adaptable and committed to team success.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Proclaim Enterprise UK Ltd
London, UK
02.2024 - Current
  • Provided customer assistance to address inquiries and resolve issues.
  • Managed faxing operations to ensure timely document transmission.
  • Performed administrative tasks to support office efficiency.
  • Handled phone calls, facilitating effective communication with clients.
  • Executed book binding and laminating tasks to enhance document presentation.
  • Conducted photocopying services to meet daily operational needs.

Sales Assistant

Footasylum
Grays
05.2021 - 02.2024
  • Achieved KPI targets through improved sales performance and service quality.
  • Assisted customers in product selection and resolved inquiries to enhance satisfaction.
  • Conducted stock checks and filled shelves to optimize inventory flow efficiently.
  • Provided tailored footwear recommendations to ensure best fit for customers.
  • Maintained cleanliness and organization of store for a welcoming atmosphere.
  • Cultivated strong customer relationships via effective communication and support.
  • Upheld visual merchandising standards for an attractive shopping experience.
  • Resolved customer complaints professionally, ensuring swift issue resolution.

Education

BTEC LEVEL 3 - SPORTS SCIENCE

USP COLLEGE
Grays
01.2022

GCSE - ENGLISH LANGUAGE, ENGLISH LITERATURE, SCIENCE, SPORTS SCIENCE, SPANISH, MATHS

KINGSFORD COMMUNITY SCHOOL
London
01.2020

Skills

  • Customer service
  • Stock management
  • Visual merchandising
  • Issue resolution
  • Time management
  • Communication skills
  • Problem solving
  • Product knowledge
  • Team collaboration
  • Adaptability

Activities

  • Playing Basketball
  • Going to the gym
  • Playing video games with friends
  • Making YouTube videos
  • Running Marathons

Accomplishments

  • Multiple gold medals at school competitions while being a multi-sport athlete
  • Won spelling bees from ages 12 to 14

Languages

English
First Language

References

References available upon request.

Timeline

Sales Assistant

Proclaim Enterprise UK Ltd
02.2024 - Current

Sales Assistant

Footasylum
05.2021 - 02.2024

BTEC LEVEL 3 - SPORTS SCIENCE

USP COLLEGE

GCSE - ENGLISH LANGUAGE, ENGLISH LITERATURE, SCIENCE, SPORTS SCIENCE, SPANISH, MATHS

KINGSFORD COMMUNITY SCHOOL
Tema Fe-Cados