
Dynamic professional with excellent communication skills, adept at liaising with customers and working effectively in teams to achieve organisational goals. Demonstrates strong ability to manage and prioritise workload and time efficiently. Proficient in Microsoft Office Suite, including advanced functions such as Pivot Tables and V-Lookup in Excel. Committed to leveraging skills to contribute positively to organisational success.
Business Consultancy Project - Oriental Buffet Club, Kent, UK
Worked as part of a consulting team to develop a comprehensive strategic and operational analysis for a long-established Asian buffet restaurant in Ton bridge. The project involved evaluating the company’s financial position, identifying customer experience gaps, and assessing the competitive environment. Proposed a three-stage implementation plan focusing on short-term operational improvement and customer trust restoration, mid-term efficiency and revenue diversification, and long-term financial sustainability and brand transformation. This project enhanced my practical understanding of strategic problem solving, customer intelligence, and sustainable business turnaround planning within the hospitality sector. Collaborated effectively with team members to deliver actionable and impactful recommendations.
Marketing Strategy Poster presentation - The Body Shop (UK)
Developed and presented a comprehensive marketing strategy for The Body Shop, covering target market segmentation, brand positioning, and digital marketing initiatives. Conducted in-depth analysis of consumer demographics, psychographics, and behaviour to design an effective positioning strategy and unique value proposition. Proposed integrated branding, sales, and digital marketing tactics with clear budget allocation and performance metrics. Demonstrated creativity and innovation through sustainable marketing approaches aligned with The Body Shop’s ethical business objectives and long-term growth goals.