Customer-oriented Store Manager offering over 19 years of experience in retail operations, sales and service team leadership and profitability strategies. Organised and adept at prioritizing daily tasks and following through to achieve performance and productivity goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Responsible Store Manager with 14 years of experience providing sales services. Honest worker excelling in loss prevention strategies. Organised and proficient in restocking store merchandise to guarantee product availability for customers.
Hi, I’m
Tejash Parmar
Edward Avenue,UK
Summary
Overview
17
years of professional experience
Work history
KUBERJI HOME FINANCE SURAT , INDIA
Sales Manager
Job overview
- Analysed sales to identify top-performing products.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Provided trustworthy feedback and after-sales support to maximise customer lifetime value.
RLVL RETAILS ( PUMA STORE )SURAT , INDIA
Store Manager
07.2020 - 07.2022
Job overview
- Completed opening and closing procedures each day.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Kept awareness of competitor activity and developed ideas to promote store.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Assisted in recruiting, hiring and onboarding store staff.
GOLDEN HAWK RETAIL INDIA ( PUMA STORE )SURAT , INDIA
Store Manager
09.2011 - 04.2020
Job overview
- Completed opening and closing procedures each day.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Kept awareness of competitor activity and developed ideas to promote store.
- Understood what drives overall business success and prioritised and delivered quality results.
- Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Challenged and inspired team members to achieve business results.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
G3 ( LEVI'S STORE )SURAT, INDIA
Fashion Consultant
06.2008 - 08.2011
Job overview
- Offered thorough client consultations to assess bespoke needs and demonstrating expertise in styling.
- Registered client information on database to schedule follow up appointments.
- Oversaw high-volume photo shoots, managing teams of junior stylists.
- Interviewed clients to identify size, style and colour preference.
- Curated wardrobe to organise styles per season and colours.
- Built rapport to maintain client loyalty and maximise customer spending.
PEPE JEANS LONDONSURAT, INDIA
SENIOR FASHION CONSULTANT
01.2006 - 05.2008
Job overview
- Built rapport to maintain client loyalty and maximise customer spending.
- Registered client information on database to schedule follow up appointments.
- Recommended fresh styling ideas to inspire clients to try new fashion trends and discover personal style.
Education
HOLY ANGELS CONVENT BHARUCH, INDIA
Certificate of Higher Education from HIGH SCHOOL
University overview
SPB COLLEGESURAT
from COMMERCE
University overview
Skills
- Loss prevention
- Just In Time stock control
- Customer service
- Shift checklists
- Store management
- Inventory control
- Team-orientated
- Retail sales
- Hiring and training
- Customer satisfaction
- Merchandise planning
- Retail inventory management
Languages
English
Advanced
C1
Hindi
Advanced
C1
Gujarati
Advanced
C1
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Store Manager
RLVL RETAILS ( PUMA STORE )
07.2020 - 07.2022
Store Manager
GOLDEN HAWK RETAIL INDIA ( PUMA STORE )
09.2011 - 04.2020
Fashion Consultant
G3 ( LEVI'S STORE )
06.2008 - 08.2011
SENIOR FASHION CONSULTANT
PEPE JEANS LONDON
01.2006 - 05.2008
Sales Manager
KUBERJI HOME FINANCE
HOLY ANGELS CONVENT
Certificate of Higher Education from HIGH SCHOOL
SPB COLLEGE
from COMMERCE
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