Teisha Jennings

An experienced Housing Contact Centre Advisor with over 1 and half years of providing exceptional service to tenants and resolving housing related in queries. High skilled in managing inbound/outbound calls troubleshooting issues, and ensuring prompt action on housing concerns . Demonstrating exceptional communication skills and problem-solving abilities, remaining calm under pressure while efficiently managing time. Proven track record in people management and customer service, aiming to leverage these competencies to drive organisational success. Offering strong communication and problem-solving skills. Knowledgeable about customer service principles and capable of handling various customer inquiries with patience and empathy. Ready to use and develop communication, problem-solving, and customer service skills in Regional Housing Administrator role.