Teigan Winstanley
Astley,Wigan
Summary
A dedicated professional with expertise in customer service and communication skills, demonstrating resilience under pressure and attention to detail. Proficient in point of sale operation and handling cash, ensuring time efficiency and accuracy. Committed to maintaining high standards of fire safety awareness and recycling principles, with a strong understanding of the use of cleaning chemicals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Volunteer
PDSA Charity Shop
Leigh, Wigan
2026.01 - Current
- Greeted each customer warmly, creating a friendly shopping environment.
- Coordinated with team members for smooth shift transitions.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Used Point of Sale system efficiently, speeding up transactions.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Achieved efficient workflow with proper time management.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Cleaner
Assured cleaning
Preston, Lancashire
2022.06 - 2026.02
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent shine on floors.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Worked quickly to complete cleaning within allotted timeframes.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Restocked, refreshed and sanitised bathroom facilities.
- Correctly used colour-coded equipment.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Supported team by demonstrating respect and willingness to help.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
GCSEs -
bedford high school
Leigh, Wigan 2017.09 - 2022.06
Skills
- Resilience under pressure
- Fire safety awareness
- Point of sale operation
- Handling cash
- Use of cleaning chemicals
- Recycling principles
- Time efficiency
- Customer Service
- Communication skills
- Attention to Detail
Affiliations
- I am part of Juliette's Morris dancers we compete every other Sunday, as a team we have won lots of competitions and work together to support each other in times of need.I have won lots of individual awards including best leader and best dancer.
Certification
I am currently learning to drive and will be looking to book my theory test in the next few weeks.
In my years as a cleaner at Bents garden centre (assured cleaning were contract cleaners) i assisted the manager with daily organizing task also assisted with training new members of staff.
Timeline
Volunteer
PDSA Charity Shop
2026.01 - Current
Cleaner
Assured cleaning
2022.06 - 2026.02
GCSEs -
bedford high school
2017.09 - 2022.06