Teigan-Mae Powell
Manchester,Lancashire
Summary
I have worked in numerous environments, and my own personal qualities have helped me excel in these; for example by working in extremely fast paced environments this has taught me about time management and organisation. I am a very adaptable individual and am ready to learn anything that is necessary. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Not only am I excellent in customer interactions but I am able to work successfully in a team and bring a positive atmosphere in every environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and motivated student eager to learn new skills and gain new knowledge. Applies excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Drama assistant
Power performing arts
Manchester, Greater Manchester
11.2021 - Current
- Maintained exceptional levels of cleanliness and hygiene to best protect children's health and safety.
- Offered learning-through-play activities, stimulating physical, mental and social development.
- Developed engaging, stimulating activity programmes, following parent guidelines to meet development goals.
- Handled accidents and emergencies calmly and professionally, logging incident details for necessary reference.
- Coordinated and led various sporting activities for children, promoting physical activity and positive wellbeing.
- Communicated clearly and attentively to improve children's language and listening skills.
- Built trusted relationships with parents through outstanding levels of care and communication.
- Provided personal care to special needs children, effectively implementing therapy programmes into daily routines.
- Established welcoming atmosphere by greeting each guest warmly.
- Communicated positively with children and guardians.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Responded to telephone enquiries from clients, vendors and members of public.
Sales Assistant
Mini dutch pancakes
Manchester, Greater Manchester
11.2022 - 01.2023
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Worked energetically to maintain efficient operations during peak trading hours.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Established welcoming atmosphere by greeting each guest warmly
- Restocking low items and wiping down surfaces.
- Calculated billings and provided receipts to customers, delivering proof of transaction.
- Monitored food quality and freshness throughout day.
- Cleaned and organized kitchen, dining and service areas.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained strict attention to safety and hygiene to safeguard guest wellbeing.
- Advised customers on restaurant dishes and special offers.
- Met deadlines in a fast paced environment
Front of House Team Member
Powebowlz
Manchester, Greater Manchester
08.2020 - 04.2022
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Promoted current offers through creative promotional displays and targeted upselling.
- Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
- Responded to messages/phone calls and promoted on social media
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Managed customer-related issues following company policies and procedures.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.
- Worked in fast paced environment with deadlines
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- ut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Processed customer payments and balanced cash drawers.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Adjusted food preparation methods in accordance with customer requests.
- Stored food in designated containers and storage areas to prevent spoilage.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
St Matthew's RC High School
Manchester 09.2018 - 07.2023
Skills
- Good customer care
- Always trying to create a positive atmosphere
- Diary management - well organised
- Attention to detail
- Tech savvy
- Hygienic
- Customer assistance
- Outstanding customer service
- Self-motivated
- Outgoing and enthusiastic
- Confident communicator and relaying information
- Ready to learn and take instructions
- Active listener
- Empathetic
- Using own initiative
- Approachable
- Logical
Languages
English
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Sales Assistant
Mini dutch pancakes
11.2022 - 01.2023
Drama assistant
Power performing arts
11.2021 - Current
Front of House Team Member
Powebowlz
08.2020 - 04.2022
St Matthew's RC High School
09.2018 - 07.2023
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