Teigan Brown
Harrogate,North Yorkshire
Summary
A highly organised, motivated and creative individual with experience leading teams, driving sales performance, and delivering strong customer service in a fast-paced environment. Confident in managing operations, workloads, and working well in a team. Now wanting to join an organisation where new skills can be developed whilst building on existing experiences.
Overview
5
5
years of professional experience
Work History
Retail Manager
Russell and Bromley
Leeds
03.2026 - 04.2026
- Led a £25,000 weekly turnover store through closure following company administration
- Exceeded sales targets, achieving £102,300 in March and £82,700 in April
- Managed a team of 5, maintaining full operational coverage despite reduced staffing
- Achieved 100% stock clearance through proactive merchandising and regular shop floor refreshes to maintain customer engagement
- Maintained morale through regular briefings on sales performance, bonus updates, and closure communications
- Ensured accurate completion of all financial and administrative responsibilities
- Delivered high standards of customer service throughout, protecting brand reputation
Retail Supervisor/ Acting Deputy Manager
Russell and Bromley
Leeds
02.2025 - 03.2026
- Promoted from Sales Assistant into Acting Deputy Manager responsibilities during senior management absence
- Improved KPIs through training, coaching, and incentives, increasing handbag sales to 15%+ and belt sales from 0 to 1–3 per week
- Managed payroll, banking, and cash handling, while supporting recruitment and team development
- Resolved customer and operational issues efficiently, maintaining high service standards
- Curated visual displays, ensuring products were showcased effectively
- Ensured compliance with health and safety policies
Retail Sales Assistant
Russell and Bromley
Harrogate, North Yorkshire
09.2021 - 02.2025
- Generated up to £7,000 weekly sales in a part-time role, consistently performing as a top salesperson
- Developed strong sales, communication, and teamwork skills in a fast-paced environment
- Managed customer returns, refunds, and exchanges
- Operated the till system, handling cash and card transactions
Education
A-Levels - GCE Advanced Level (A-Level) in Art & Design: Fine Art, Sociology, English Literature
St Aidans and St John Fisher Associated Sixth Form
Harrogate, NYK01-2023
GCSEs - Art - 8. English, Business, Religious Studies, History - 6. Maths - 5. Combined Science - 4
St Aidan's Church of England High School
Harrogate01-2021
Skills
- Leadership and team management
- Money handling and administration
- Customer service and complaint management
- Organisation and time management
- Creativity and problem-solving
- Trained in customer service, fire safety, and health and safety
Hobbies and interests
I maintain an active lifestyle through regular gym training, fitness classes, and daily dog walks. I enjoy reading and creative hobbies, including painting.
Timeline
Retail Manager
Russell and Bromley
03.2026 - 04.2026
Retail Supervisor/ Acting Deputy Manager
Russell and Bromley
02.2025 - 03.2026
Retail Sales Assistant
Russell and Bromley
09.2021 - 02.2025
A-Levels - GCE Advanced Level (A-Level) in Art & Design: Fine Art, Sociology, English Literature
St Aidans and St John Fisher Associated Sixth Form
GCSEs - Art - 8. English, Business, Religious Studies, History - 6. Maths - 5. Combined Science - 4
St Aidan's Church of England High School