Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tegan Townshend

Cheltenha,,Glouces

Summary

With a strong skill set in critical thinking, persuasive communication, and creative thinking, I am an active and results-oriented professional, which shows remarkable physical endurance and stress tolerance, as well as a deep cultural awareness developed by my degree. I am competent in evidence analysis and problem-oriented policing, exhibiting leadership traits that promote team success; devoted to using these skills to promote community safety and accomplish organizational objectives. My experience working in the hospitality industry has also given me people management skills.

Along with being a motivated professional, I have a sharp eye for evaluating complicated data and effectively communicating my conclusions, and this demonstrates a careful attention to detail along with strong critical thinking and problem-solving abilities. I am able to improve the precision of forensic procedures and aid in investigations. I have excellent problem-solving skills, pay close attention to detail, and am informed on forensic science and analytical methodologies. I am competent in teamwork, communication, and data analysis. I am prepared to apply and hone laboratory procedures, critical thinking, and investigation abilities.

Lastly, I am an aspiring investigator with academic background in criminal justice and forensic science. My degree comes with being skilled in conducting research, analysing data and presenting findings. This means I also have strong attention to detail and problem-solving skills. I am seeking to leverage skills and knowledge to gain hands-on experience in investigation field.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Front of house team member

The Coconut Tree
Cheltenham, Gloucestershire
09.2023 - Current
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.

Front of house team member

Slim Chickens
Southampton, Hampshire
08.2022 - 06.2025
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Education

Master of Science - Criminology

University of Gloucestershire
Cheltenham

Bachelor of Arts - Criminology

Solent University
Southampton
09.2020 - 05.2023

Skills

  • Critical-thinking
  • Persuasive communication
  • Creative thinking
  • Physical stamina
  • Pressure management
  • Cultural awareness
  • People Management
  • Problem-orientated policing
  • Evidence analysis
  • Leadership qualities

Affiliations

  • Reading
  • Gym
  • Dog walking
  • Quizzes

Timeline

Front of house team member

The Coconut Tree
09.2023 - Current

Front of house team member

Slim Chickens
08.2022 - 06.2025

Bachelor of Arts - Criminology

Solent University
09.2020 - 05.2023

Master of Science - Criminology

University of Gloucestershire
Tegan Townshend