Summary
Overview
Work history
Education
Skills
Timeline
Generic

Tegan Mc Mahon

Lisnaskea, Fermanagh,Fermanagh and Omagh

Summary

Customer-focused professional skilled in verbal and written communication, telephone etiquette, and front-desk service. Strong organisational and time management abilities enable effective multitasking in high-pressure environments while ensuring confidentiality. Experienced in Microsoft Office and cash handling, dedicated to enhancing operational efficiency and customer satisfaction.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work history

Substitute Teacher

Occasional Placements
, Monaghan
2024.01 - Current
  • Supervised classroom and delivered lessons during teacher absences to maintain student engagement
  • Followed lesson plans and ensured continuity of learning
  • Navigated challenging behaviour from students calmly and effectively
  • Exhibited professionalism in interactions with students, staff, and parents to foster a positive educational environment
  • Maintained cleanliness of classroom, ensuring an orderly learning space

Bar staff/ Waitress

Skule Inn
Smithborough, Monaghan
2017.09 - Current
  • Providing friendly, professional customer service
  • Served customers efficiently in a busy bar environment
  • Working efficiently under pressure during busy periods
  • Operating the till and handling cash and card payments accurately
  • Maintaining a clean and organised front-of-house area
  • Answering phone calls and dealing with customer enquiries

Education

Bachelor of Arts - English and History

Dundalk Institute of Technology
2020.09 - 2023.06

Level 5 - Liberal Arts

Monaghan Institute
2019.09 - 2020.05

Skills

  • Verbal and written communication
  • Telephone etiquette
  • Front-desk customer service
  • Multitasking in busy environments
  • Strong organisation and time management
  • Attention to detail and confidentiality
  • Microsoft Office
  • Calm and professional demeanour
  • Cash handling

Timeline

Substitute Teacher

Occasional Placements
2024.01 - Current

Bachelor of Arts - English and History

Dundalk Institute of Technology
2020.09 - 2023.06

Level 5 - Liberal Arts

Monaghan Institute
2019.09 - 2020.05

Bar staff/ Waitress

Skule Inn
2017.09 - Current
Tegan Mc Mahon