Teegan Hailes
Redditch,Worcestershire
Summary
I am a driven, team player with a goal-focused mindset with a proven track record in leadership and team collaboration. I am able to demonstrate strong communication and organisational skills, along with a strategic mindset. Ready to bring innovative solutions and grow within a dog focused role. I am currently doing a Level 3 dog grooming course which I should finish by December 2026. I have also completed a Dog First Aid course.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Work Experience
Gast Group LTD
Redditch, Worcestershire
2019.02 - 2019.02
- Input data into spreadsheets and managed queries related to inventory.
- Answered phones (For a week), sorted post, and performed other administrative tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
Work Experience
Virgin Trains
Birmingham, west midlands
2017.02 - 2017.02
- Communicated efficiently with clients and staff reducing staff wait times by 20%.
- Performed various reception tasks including faxing, email management, and post handling.
- Delivered and collected post, stocked fridges, and managed client and staff sign-ins.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
Manager
Where Next
Redditch, Worcestershire
2021.05 - 2026.04
- Assign tasks to (7 staff members), ensuring clear understanding and support.
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
- Managed team dynamics by implementing conflict resolution strategies.
- Led performance reviews, identified areas for improvement.
- Facilitate client choice and activity preferences (For 30 clients)
- Communicate effectively with customers, staff, and clients, adapting communication styles as needed.
- Organise and prioritise tasks, ensuring a 100% timely completion rate.
- Report concerns to managers as necessary.
Education
NVQ Level 3 - Dog grooming
Dog grooming course level 3
Redditch, Worcestershire 2025.12 -
Apprenticeship - Team Leader and Supervisor Level 3
Where Next
Redditch, Worcestershire 2023.01 - 2024.01
Apprenticeship - Adult Care Worker Level 2
Where Next
Redditch, Worcestershire 2021.01 - 2023.01
GCSEs - Maths, English, Combined Science, Citizenship Studies
Bournville College
Birmingham 2020.01 - 2021.01
NVQ Level 2 - Business Administration Level 2, ITQ
Bournville College
Birmingham 2018.01 - 2019.01
Skills
- Management and Leadership
- Effective Communication
- Conflict Resolution
- Organisational Skills
- Strategic Planning
- Time Management
- Task Delegation
- Data Entry
- Software Proficiency (MS Office, email systems)
- Inspiring motivation
- Team building
- Problem-solving
Training
- Certified First Aider
- Dog First Aider
Affiliations
- Crocheting
- Gym
- Puzzle's
- Baking
- Hiking
Certification
Full UK driving licence
Timeline
NVQ Level 3 - Dog grooming
Dog grooming course level 3
2025.12 -
Apprenticeship - Team Leader and Supervisor Level 3
Where Next
2023.01 - 2024.01
Manager
Where Next
2021.05 - 2026.04
Apprenticeship - Adult Care Worker Level 2
Where Next
2021.01 - 2023.01
GCSEs - Maths, English, Combined Science, Citizenship Studies
Bournville College
2020.01 - 2021.01
Work Experience
Gast Group LTD
2019.02 - 2019.02
NVQ Level 2 - Business Administration Level 2, ITQ
Bournville College
2018.01 - 2019.01
Work Experience
Virgin Trains
2017.02 - 2017.02