Teagan Philip
Brighton,East sussex
Summary
Professional waitress and restaurant host based in Brighton, experienced in fast-paced and high-volume hospitality environments. Delivers a warm, personalised service while maintaining high standards at all times. Known for a fun, kind, and approachable personality that helps create a positive atmosphere for both customers and colleagues.
Overview
5
5
years of professional experience
Work History
Waitress & Hostess
The Pearly Cow
Brighton
07.2025 - Current
- Helped VIP-guests with their orders and requests, upholding venue integrity.
- Offered diners detailed allergen advice across daily menus and specials, ensuring optimal customer care and safety.
- Utilised point-of-sale systems efficiently, inputting orders and managing bills with accuracy.
Restaurant Hostess
The Jones Family Kitchen
09.2024 - 12.2024
- Managed waiting list and communicated information to guests about availability of tables, providing exceptional customer service.
- Organised special events and group bookings, liaising with clients to meet their specific requirements.
- Managed reservation system efficiently, accommodating guest preferences and special requests whenever possible.
Waitress
The Jones Family Kitchen
London
02.2023 - 12.2024
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Documented customer orders, calculated bills and processed payments.
Waitress
SIX
04.2022 - 12.2022
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
F&B Assistant
The Old Ship Hotel
08.2021 - 07.2022
- Served meals and drinks to customers, ensuring prompt delivery and adherence to quality standards.
- Reset tables between guests to uphold professional dining environment and reduce service delays.
- Hosted banquets, serving up to 200 people at a time.
- Greeted and seated customers, providing a warm, friendly welcome to foster positive first impressions.
Bartender
Hove Park Tavern
04.2021 - 08.2021
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
Education
NVQ Level 1 - Beauty Therapy
Brighton MET
2020
GCSEs -
Hove Park
Brighton, BNH2019
Skills
- Customer service
- Order management
- Point-of-sale operation
- Event coordination
- Reservation management
- Multitasking efficiency
- Guest engagement
Timeline
Waitress & Hostess
The Pearly Cow
07.2025 - Current
Restaurant Hostess
The Jones Family Kitchen
09.2024 - 12.2024
Waitress
The Jones Family Kitchen
02.2023 - 12.2024
Waitress
SIX
04.2022 - 12.2022
F&B Assistant
The Old Ship Hotel
08.2021 - 07.2022
Bartender
Hove Park Tavern
04.2021 - 08.2021
NVQ Level 1 - Beauty Therapy
Brighton MET
GCSEs -
Hove Park