Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Taynah Lima

Irvine,Ayrshire

Summary

Results-oriented and detail-oriented professional. As a Shipping Agent I was able to learn in-depth how international shipping regulations, logistics coordination and documentation management work. Furthermore, acquire the ability to effectively communicate with clients, suppliers, and internal teams to ensure smooth operations and timely delivery; as well as learn how to work under intense pressure and tight deadlines while still providing the best service for our clients.


Moreover, my time as a Administrative Assistant gave me strong interpersonal and communication skills, with the ability to prioritise tasks, meet deadlines, and adapt to changing environments. Proficient in MS Office Suite and experienced in maintaining office operations efficiently.

Overview

5
5
years of professional experience

Work history

Freelance Translator

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  • Provided verbal summaries of non-English documents for immediate use.
  • Translated web content including articles, blog posts and product descriptions.
  • Localised texts, considering cultural identity and country-specific idioms for relevant markets.
  • Revised submitted translations to increase accuracy and ensure user comprehension.

Shipping Agent

Orion Rodos Marítima e Portuária
11.2020 - 08.2021
  • Documentation and registration: Assisted in the organisation and maintenance of shipping documents, such as bills of lading, invoices, and customs forms. This includes ensuring that all necessary paperwork is completed accurately and in a timely manner in order for the operation to be completed smoothly.
  • Client communication: Acted as a bridge between the port authorities and companies in charge of the operation and the clients, providing updates on shipments, addressing inquiries or concerns, and ensuring a smooth flow of information.
  • Monitoring operations: Tracked the progress of shipments to ensure they are progressing as planned, identifying any potential issues or delays, and communicating them to relevant parties.
  • Problem-solving: Resolved any issues or challenges that arise during the shipping process, such as delays, damaged goods, or customs clearance problems. This may involve coordinating with various stakeholders to find solutions.
  • Represented ships' masters and crew as required, performing port services and husbandry requirements.
  • Produced detailed, timely damage reports using cargo software.

Law Intern

Public Defender's Office of the State of Pará
04.2019 - 04.2020
  • Legal Research: Conducted legal research on various topics, including case law, statutes, regulations, and legal precedents.
  • Drafting Legal Documents: Assisted in the preparation of legal documents such as contracts, agreements, pleadings and motions.
  • Court Observations: Accompanied attorneys to court proceedings, hearings, and trials to observe legal proceedings.
  • Client Interaction and Data Collection: Assisted in client meetings and interviews in order to gather relevant information, and maintain communication with clients.

Administrative Assistant

Cosmos Log
08.2017 - 12.2017
  • Office Management: Helped manage the day-to-day operations of the office, like coordinating schedules, maintaining office supplies, handling incoming and outgoing mail, and ensuring the office environment is organised and well-maintained.
  • Communication and Correspondence: Handled phone calls, emails, and other inquiries from clients. Acting as a bridge between our office and the clients.
  • Document Preparation and Data Entry: Prepared and edited various documents, such as memos, letters, monthly reports, and presentations. As well as maintained and organised electronic and physical files, ensuring that documents are properly stored and easily accessible.
  • Monitoring operations: Since this was a shipping company, I was also responsible for keep track of all the operations, assist clients and crew members and book pilotage for ship's arrival and departure.
  • Customer Support: Answered all the emails and enquiries our clients had about their cargo, status of operation and estimate date of completion.

Trainee Shipping Agent

LBH Brazil
01.2017 - 07.2017
  • Documentation and registration: Assisting in the organisation and maintenance of shipping documents, such as bills of lading, invoices, and customs forms. This includes ensuring that all necessary paperwork is completed accurately and in a timely manner in order for the operation to be completed smoothly.
  • Client communication: Acting as a bridge between the port authorities and companies in charge of the operation and the clients, providing updates on shipments, addressing inquiries or concerns, and ensuring a smooth flow of information.
  • Monitoring operations: Tracking the progress of shipments to ensure they are progressing as planned, identifying any potential issues or delays, and communicating them to relevant parties.
  • Problem-solving: Assisting in resolving any issues or challenges that arise during the shipping process, such as delays, damaged goods, or customs clearance problems. This may involve coordinating with various stakeholders to find solutions.
  • Represented ships' masters and crew as required, performing port services and husbandry requirements.
  • Produced detailed, timely damage reports using cargo software.

Education

Bachelor of Law - Law

Faculdade Estácio FAP
Belém/Brazil
/2017 - /2021

Skills

  • Logistics management
  • Customs entries
  • Customer care
  • Data verification procedures
  • Instant messaging
  • Data analysis
  • Negotiation
  • Resolving errors
  • Excel database maintenance
  • Microsoft Word expertise
  • Memo preparation
  • Data organisation

Languages

Portuguese
Native
English
Fluent
Spanish
Elementary
French
Elementary (A2)

Timeline

Shipping Agent

Orion Rodos Marítima e Portuária
11.2020 - 08.2021

Law Intern

Public Defender's Office of the State of Pará
04.2019 - 04.2020

Administrative Assistant

Cosmos Log
08.2017 - 12.2017

Trainee Shipping Agent

LBH Brazil
01.2017 - 07.2017

Freelance Translator

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Bachelor of Law - Law

Faculdade Estácio FAP
/2017 - /2021

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Taynah Lima