Katrina Taylor
Ellesmere Port,Cheshire
Summary
Results-oriented Team Leader skilled in promoting a safety-first culture and upholding quality standards. Monitors performance, implements improvement plans, and nurtures employee relationships. Drives outcomes through cross-department collaboration and conflict resolution. Adapts to evolving demands with effective communication and staff development, fostering a positive work environment that enhances productivity and morale.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Team Leader
Arla Foods
Oswestry
09.2024 - Current
- Led a team of 20, fostering a collaborative environment to boost productivity and morale.
- Monitored team performance, identified improvement areas, and implemented corrective actions to enhance overall effectiveness.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Conducted performance reviews and provided constructive feedback alongside personal development plans to support team member growth.
- Monitored staff performance and developed improvement plans.
- Cultivated supportive and positive working environment to maintain strong employee relationships and foster team cohesion.
- Developed open and professional relationships with team members to facilitate effective issue resolution.
- Assisted with team recruitment, interviewing and onboarding.
- Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
- Ensure quality standards are met for every product using right first time
- Ensure Safety first approach is adhered to at all times
- Led disciplinary meetings in line with company procedures
- Led SIC meeting 3x daily, sending all relevant line information to senior management via shift report
- Liaised with various departments to coordinate site operations effectively.
Night Shift Manager
Wholebake ltd
Cowen, Denbighshire
08.2021 - 08.2024
- Managed overnight operations, supervising staff and upholding high service standards.
- Coordinated with maintenance teams to promptly address and resolve urgent night shift issues, minimising operational disruptions.
- Organised staff schedules, balancing workload and adhering to labour budgets.
- Trained new night staff, fostering a culture of professionalism and attention to detail.
- Readied necessary handover documentation for morning staff, maintaining smooth-running business operations.
- Conducted regular staff meetings to communicate updates and gather feedback.
- Collaborated with department heads to address employee morale and productivity concerns, ensuring consistent service delivery standards.
- Organised staff rotation on lines, daily to allow for training when needed
- Conducted SIC meetings during shift, and reported any issues to senior management or maintenance needs
- Conducted GMP audit daily, identifying any works needing to be done, also allowing for line leaders to develop and identify any issues also
- Adapted operational plans to prioritise urgent tasks.
- Managed factory access by opening and closing site each week.
- Inspection of lines after cleans to ensure no contamination of previous product including swabs
Deputy shift manager
Wholebake ltd
Cowen, Denbighshire
09.2019 - 08.2021
- Oversaw all 3 shifts during manager absences to maintain operational continuity
- Ensure smooth running of factory (50+staff)
- Created daily staff rota to ensure adequate coverage
- Managed employee holiday requests, ensuring full coverage across shop floor
- priorities workloads in accordance with customer needs
- Ensure safety first in everyday production
- Cross-trained in all areas to provide leadership during staff shortages
- Conduct quality checks on products of all lines
- Reporting of any issues to relevant area leads and senior management
Senior line leader
Wholebake ltd
Corwen, Denbighshire
09.2017 - 09.2019
- Led SIC meetings with shift manager and area leads to address safety and quality issues, and report on line productivity
- Ensured employee safety on line by reporting near misses and conducting safety checks
- Ensure quality and integrity of products being produced
- Ensure lines are audit ready at all times
- CCP checks completed hourly
- Conduct checks and swabs after cleans are completed
- Organised team roles to optimise shift efficiency and improve workflow
- Changeover of products including date and format changing
- Implemented operator rotation to reduce risk of repetitive strain injury
- Trained in all areas to cover holidays/sickness
- Ensure all training gaps are covered
Education
Ysgol Brynhyfryd
RuthinSkills
- Production quality control
- Operational safety management
- Performance evaluation
- Staff development programs
- Cross-department collaboration
- Task prioritisation
- Conflict resolution
Certification
- First Aider at work
- CCP trained
- Food safety
- Full uk driving licence
Hobbies
- Captain of Cheshire Bears women's American football team based in Chester
I have been part of this team since covid, i enjoy to team morale and i do my upmost to lead the team and lead the culture we have created. We have recently won the women's north league and have come second in the finals making us the second best team in the uk
Timeline
Team Leader
Arla Foods
09.2024 - Current
Night Shift Manager
Wholebake ltd
08.2021 - 08.2024
Deputy shift manager
Wholebake ltd
09.2019 - 08.2021
Senior line leader
Wholebake ltd
09.2017 - 09.2019
Ysgol Brynhyfryd