Taylor Gledhill
Colchester,Essex
Summary
Skilled PCV Bus Driver with expertise in customer relations and safety compliance. Maintains a clean driving licence and has achieved zero collision incidents. Handles cash transactions and conducts thorough pre-and post-journey checks to ensure passenger safety. Delivers reliable and punctual service while enhancing operational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Team Member
KFC UK
Colchester, Essex
09.2023 - 11.2024
- Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
- Took orders and made suggestions to guest tastes and preferences.
- Applied excellent customer service techniques for optimal guest satisfaction.
- Kept front-of-house areas for clean, safe environment welcoming staff and customers.
- Processed cash and card payments, providing correct change and feedback forms.
- Ran food and drinks to tables within tight deadlines, maintaining smooth operations.
- Collected payments and fees using POS system with zero errors.
PCV Bus Driver
Central Connect
Kelvedon, Essex
01.2026 - Current
- Achieved zero incidents involving collisions with vehicles or pedestrians.
- Conducted pre-and post-journey safety checks to maintain vehicle roadworthiness and passenger safety.
- Maintained timely adherence to schedules and safety protocols.
- Followed traffic laws to protect vehicle and passengers.
- Upheld clean driving licence and complied to road rules to provide safe and enjoyable a safe and enjoyable journey.
- Inspected bus for cleanliness and lost property before each route. for cleanliness and lost property between routes to keep rides comfortable and hygienic for customers.
- Assisted passengers with limited mobility to safely enter and exit vehicle.
- Handled passenger queries with professionalism, providing timely information on schedules and services.
- Worked at night and on weekends demonstrating flexibility with scheduling needs.
PCV Bus Driver
First Essex Buses
Chelmsford, Essex
11.2024 - 01.2026
- Followed traffic laws to protect vehicle and passengers.
- Assisted passengers with limited mobility to ensure safe and dignified access to transport.
- Demonstrated flexibility by adapting to night and weekend schedules to meet operational needs.
- Inspected bus for cleanliness and lost property after each route to enhance passenger comfort and hygiene. for cleanliness and lost property between routes to keep rides comfortable and hygienic for customers.
- Upheld clean driving licence and complied to road rules to provide safe and enjoyable journey.
- Handled passenger queries with professionalism, providing timely information on schedules and services.
Education
GCSEs - GCSE
Colchester Academy
Colchester01-2023
Skills
- Safety compliance
- Schedule adherence
- Cash management
- Handling cash
- Customer relationship management
- Order management
- Professional communication
- Problem solving
- Time management
- Flexibility
- Punctuality
- Reliability
- Conflict resolution
- Health and safety standards
Certification
- Category D Licence
- Valid in date CPC
- Emergency First aid at work (Lost certificate)
Timeline
PCV Bus Driver
Central Connect
01.2026 - Current
PCV Bus Driver
First Essex Buses
11.2024 - 01.2026
Team Member
KFC UK
09.2023 - 11.2024
GCSEs - GCSE
Colchester Academy