Taylor Willis

As per Labouring role below.

Now looking to move back into sales and use my knowledge of construction to look into business to business sales roles.

My most recent role was within Midland Flooring where I started as a trainee and quickly worked my way up to a Professional Concrete Polisher. I developed a new trade within this business and during this time completed my CSCS training and Healthy & Safety modules. I was in a client facing role often going into homes and managing expectations that work was carried out in a professional and timely manner.

• Pouring concrete and liaising with different companies to organise concrete deliveries
• Collaborated closely with other construction professionals such as architects, engineers, and electricians during projects.
• Operated heavy machinery for large-scale commercial projects.
• Kept up-to-date with latest industry trends through continuous professional development courses.
• Applied waterproofing and weather resistant layers to protect against erosion damage.
• Delivered customer satisfaction by understanding, interpreting, and translating customer requirements into a tangible end product.
• Educated clients about maintenance and upkeep of newly installed concrete structures.
• Repaired damaged concretes surfaces to restore them to their original state.
• Demonstrated high attention to detail whilst monitoring curing process of concrete.
• Used screeds for levelling and smoothing freshly poured concrete.
• Assisted in the preparation of job estimates based upon client's needs and requirements.
• Inspected finished concrete work, ensuring it met all quality standards set out by contractor and client.

After working closely with Wickes at Sales Hub and after the effects of COVID-19, I decided that I wanted a career change to broaden my knowledge within construction. I started temping with various companies learning different trades such as general labouring, carpentry, groundworks and concrete laying. The time I spent temping helped me to gain a better idea how various companies worked and helped me to gain confidence within my own skill-set. Some of the duties I undertook below:

• Ensured tools were correctly maintained for optimal usage during projects.
• Continually upheld high standards of workmanship within set deadlines.
• Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
• Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
• Prepared groundworks, resulting in efficient construction processes.

My main role within Sales Hub was to generate sales for different charities. I worked closely alongside established organisations such as Great Ormand Street Hospital, British Red Cross and Breast Cancer NOW to come up with long-term strategies to retain and take on new donors. During my time here I developed a range of transferrable skills such as learning about client acquisition and retention, self motivation and time-management. I was often up for company awards/higher incentives due to often exceeding my KPI's and consistently being in the top 3 earners. I started to expand out of my realm and hold sales events within known companies such as Wickes and started to learn about business to business sales. Below are some of the duties within my role:

• Developed new sales strategies for enhanced revenue generation.
• Delivered excellent customer service by addressing and resolving issues promptly.
• Conducted regular staff training to increase product knowledge and sales skills.
• Established strong client relationships which resulted in repeat business.
• Implemented promotional campaigns, leading to increased product visibility.
• Maintained up-to-date knowledge of market trends for informed decision making.
• Face to face marketing/fundraising