Taylor Wedgbury
Manchester,Greater Manchester
Summary
A technology expert with some knowledge of coding languages, primarily R and some Python experience. Demonstrated ability to manage high-volumes of tasks. Quick learner with a proven track record of adapting to new skills and environments, excelling in team settings and open to constructive feedback. Committed to leveraging technical expertise and customer service skills to enhance organisational success.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Ice Marshal
Skate Manchester
Manchester, Greater Manchester
2022.09 - 2026.01
- Maintained steady communication with team members for seamless operations.
- Trained new marshals to uphold professional standards.
- Managed crowd control for smooth event proceedings.
EXPD8 in Tesco Bangor
2024.01 - 2025.01
- Completed training modules regularly, enhanced knowledge and skills.
- Presented new products to customers for potential sales opportunities.
- Enhanced customer experience by providing prompt and professional service.
- Assisted customers in product selection for increased satisfaction.
DNAVR (Virtual Reality Arcade)
2023.01 - 2023.01
- Assisted in utilisation of leading technology within operations.
- Supported management of multiple customer groups simultaneously.
- Contributed to training initiatives for fellow staff members.
General Staff
Planet Ice
Altrincham, Trafford
2021.05 - 2022.07
- Delivered exceptional service to patrons with a friendly demeanour.
- Cultivated strong relationships with customers, led to repeat business.
- Increased operational efficiency by performing multiple tasks simultaneously.
Education
Level 2 BTEC Extended Diploma - Animal Care
The Manchester College
ManchesterLevel 3 BTEC National Extended Diploma - Animal Management
The Manchester College
ManchesterFunctional Skills Lvl 2 - English
The Manchester College
Functional Skills Lvl 2 - Maths
The Manchester College
Bachelor of Science - Zoology with Marine Biology
Bangor University
Bangor 2023.09 - 2026.05
Skills
- Technology expertise
- Knowledge of coding languages (Mainly R, some Python experience)
- Worked as the face of a company, speaking with up to 1000 customers per day
- Politely assisted customers with queries and resolved them in an efficient manner
- Noticeably quick at learning new skills
- Ensured a positive customer experience using all my available utilities to provide for them
- Work well within teams and will take constructive criticism to refine skills
- Worked in Busy areas of the City with a large flow of customers
Affiliations
- Judo
- Ice Skating Instructor
Volunteering Experience
- Scouting Movement, Volunteering, 2010, 2023
- Wythenshawe Riding Stables, Volunteering, 2022, 2023
- Scruffie Woofie Dog Groomers, Volunteering, 2021, 2021
References
- Kirsty, Munro, kmunro@tmc.ac.uk, The Manchester College, Wythenshawe Campus
- Sharron, Hobbs, shobbs2008@hotmail.co.uk, Off To Work / Skate Manchester
Timeline
EXPD8 in Tesco Bangor
2024.01 - 2025.01
Bachelor of Science - Zoology with Marine Biology
Bangor University
2023.09 - 2026.05
DNAVR (Virtual Reality Arcade)
2023.01 - 2023.01
Ice Marshal
Skate Manchester
2022.09 - 2026.01
General Staff
Planet Ice
2021.05 - 2022.07
Level 2 BTEC Extended Diploma - Animal Care
The Manchester College
Level 3 BTEC National Extended Diploma - Animal Management
The Manchester College
Functional Skills Lvl 2 - English
The Manchester College
Functional Skills Lvl 2 - Maths
The Manchester College