Taylor Kitteringham
Halifax
Summary
Dedicated professional with a strong focus on customer satisfaction and service excellence. Demonstrates exceptional attention to detail, effective communication, and time management skills. Proficient in food preparation efficiency, portion control, and maintaining hygiene standards. Committed to ensuring food safety and compliance with cleaning protocols. Adept at operating cash registers and delivering guest service with a friendly demeanour. Aspires to leverage skills in a dynamic environment that values quality service and customer care.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Sandwich artist
Subway
Halifax
2023.03 - 2025.09
- Developed exceptional customer service skills through daily interactions with diverse clientele.
- Trained comprehensively on POS system for efficient sales and cash handling.
- Conducted regular cash drops, ensuring accuracy and security of tills.
- Maintained cleanliness in food preparation areas to uphold hygiene standards.
- Acquired extensive knowledge of food safety, allergens, and cross-contamination prevention.
- Promoted to team leader on March 21st, managing stock ordering and staff training.
- Created appealing sandwich displays that enhanced sales potential.
- Handled customer complaints swiftly to ensure high levels of satisfaction.
- Prepared ingredients before busy period based on expected customer levels.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
Warden
The Piece Hall Halifax
Halifax
2021.09 - 2022.02
- Monitored public activities to detect suspicious behaviour in a high-traffic tourist destination.
- Enforced health and safety protocols through rigorous inspections.
- Coordinated community events, including Christmas celebrations and concerts for over 5,000 attendees.
- Patrolled assigned areas to ensure safe environments for visitors.
- Handled difficult situations calmly, preserving peace and stability on site.
- Acted as point of contact for confused or distressed individuals seeking assistance.
- Maintained site cleanliness through diligent janitorial duties.
- Engaged daily with the public to enhance communication skills and provide information on available services.
Education
Level 3 Diploma - Film and Photography
Calderdale College
2017.01 - 2019.01
GCSE -
Trinity Academy Halifax
2012.01 - 2017.01
Skills
- Attention to detail
- Customer service excellence
- Time management
- Food preparation efficiency
- Patience under pressure
- Customer satisfaction focus
- Portion control
- Cleaning compliance
- Food safety knowledge
- Cash register operation
- Effective communication
- Hygiene awareness
- Guest service
- Friendly demeanor
HOBBIES AND INTERESTS
Some of my hobbies include walking my English bulldog Beans up to the local field so that she can run around and spend some time outside. I also enjoy playing video games in my spare time. My favourites are first person shooters.
Affiliations
- Gaming
- Animals
- Music
- Collectables
Timeline
Sandwich artist
Subway
2023.03 - 2025.09
Warden
The Piece Hall Halifax
2021.09 - 2022.02
Level 3 Diploma - Film and Photography
Calderdale College
2017.01 - 2019.01
GCSE -
Trinity Academy Halifax
2012.01 - 2017.01