Taylor Farrimond

Property:

• Advising potential investors on current real estate trends/risks.
• Assisting new ventures in establishing a brand and operating strategy.
• Curating visions and transformational roadmaps for existing businesses.

Facilities:

• Advised a new commercial facilities service provider on best practice ensuring alignment with industry standards and selection of digital tools and pricing structures.
• Suggested required training for all personnel that aligned with the business concept.
• Assisted with selection of sub-contractors with the vision of B-Corp status.
• Acted in a business development capacity to grow visibility and be considered for tenders.

Healthcare Insurance:

• Advised on business optimisation practices and restructuring of personnel to reduce costs by 10%.
• Created a new marketing strategy that allowed the business to compete against established providers.
• Planned future products predicting trends with underwriters

• Created foundational business practices with short, medium and long term goals.
• Negotiated complex real estate deals in order to secure locations.
• Created and delivered a procurement process in-line with the company's strict environmental policies.
• Managed company spend and provide regular finance updates to the FD and board.
• Created a structure of values and ethics to breed a professional and hospitable work environment.
• Developed a facilities policy in line with statutory requirements and in conjunction with the landlords preferences. This policy was also aimed at being shared with Koba occupiers with the nuances that exist in flexible office leasing.
• Managed construction and fitouts of Koba spaces working closely with contractors, landlords and managing agents to ensure schedule and legal compliance.

• Managed all operational aspects of Industrious' 17 premium European locations, including personnel, operating procedures, procurement and recruitment.
• Lead teams both remotely and in person across 6 European cities.
• Acted as Head of Facilities UK locations - negotiating FM & soft service contracts, maintaining H&S efficacy at sites and managing projects.
• Overseeing the European Facilities team & function ensuring statutory compliance in various countries whilst remaining in-line with the corporate guidelines as prescribed by NYC head office.
• Managed the global ESG Project for Industrious, connecting multiple stakeholders and engaging professional consultants.
• Oversaw marketing campaigns and suggesting new sources of business by analysing the markets "on the ground".
• Control P&L's for each site to drive performance and operate within underwriting budgets reporting to the FD and CEO.
• Review building service charges and utilities for accuracy and allocations, working closely with landlords to ensure satisfaction.
• Involvement in viewing new locations and pitching our hospitality/community programs and fitouts to perspective landlords.
• Established a robust HR department to ensure compliance and fairness.
• Build and maintain high-level landlord partnerships whilst networking with potential stakeholders.
• Advised on layouts and fitouts of pipeline buildings.
• Managed construction and fitouts of Industrious space working closely with contractors, landlords and managing agents to ensure schedule and legal compliance.

• Manage every aspect of BE's largest, flagship building in Central London as the most senior manager on-site.
• Aspects covered across the 60 000 ft2 freehold building include facilities, IT infrastructure, cleaning, security, sales, license renewals, food & beverage operation and event spaces.
• P&L management and resource planning.
• Securing the building in-line with Covid-19 guidance and introducing policies for the business as a whole.
• Updating and streamlining business processes to maximise efficiency.
• Recruiting, managing and training a premium front of house, admin support and assistant management team.

• Manage 2 prestigious buildings.
• Client relationship management.
• Revenue control; planning & optimisation.
• Salesforce trainer & super user.
• Health & Safety control & management.
• Facilities management & landlord relationship building.
• Creation & implementation of operating procedures and visual standards.
• Recruitment; training and development of front of house teams.
• Synchronising IT services and infrastructure installation for client move-ins.
• Office sales; negotiations and account renewals.

• Act as main point of contact for hotel guests taking any feedback to the relevant departments.
• Arranging all details of VIP stays, then coordinating the full guest journey including managing security details and entourages with utmost discretion.
• Dealing with high-end suppliers to ensure accurate delivery of specialty items.
• Preparing reports and creating summaries for the guest relations manager.
• Working closely with other HOD's to achieve Forbes Standards.