Taylor Curtis
Telford,Telford and Wrekin
Summary
Experienced calibration and diagnostics specialist with hands-on expertise in UKAS-accredited calibration of electronic test and measurement equipment. Skilled in fault finding, component-level diagnostics, and interpreting complex technical data to ensure accuracy, compliance, and adherence to strict quality standards.
Proven ability to manage high-volume technical workflows, develop internal documentation, and apply root cause analysis to resolve equipment faults efficiently and accurately. Demonstrates exceptional attention to detail in high-risk, precision-driven environments, maintaining consistency across critical engineering processes.
Trusted to operate independently in high-security customer environments, including Airbus, Thales, and Leonardo, following strict confidentiality and site protocols. Experienced in training and mentoring apprentices in meetings and training sessions, collaborating across multidisciplinary teams, and communicating technical information clearly to both technical and non-technical stakeholders.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Service technician
Keysight Technologies
Telford , Shropshire
2021.08 - Current
- Delivered detailed reports on equipment conditions, facilitating proactive maintenance planning.
- Enhanced client satisfaction by providing technical support for complex issues.
- Performed emergency repairs immediately hence saving costs associated with extended downtimes.
- Calibrated devices precisely which guaranteed optimum performance during operations.
- Performed routine inspections to maintain high operational efficiency.
- Interpreted technical diagrams and schematics effectively, aiding accurate problem diagnosis.
- Provided excellent customer service by addressing and resolving technical issues swiftly, while on customer sites.
Education
NVQ Level 3 - Mechatronics Maintenance Technical Engineering
Telford College
Telford, Telford and Wrekin 2021.09 - 2025.06
Level 2 and Level 3 Engineering Technician - Engineering
Telford College
Telford, Telford and Wrekin 2021.09 - 2025.06
Skills
- UKAS-accredited calibration of electronic test and measurement equipment
- Fault finding, repair, and component-level diagnostics (including soldering/de-soldering)
- Interpretation of technical data, calibration results, and engineering documentation
- Understanding of measurement accuracy, tolerances, and uncertainty
- Experience working in controlled laboratory environments with strict compliance procedures
- Data-driven classification of calibration certificates (pass/fail/repair decisions)
- Identification of inconsistencies and errors in technical documentation
- Root cause analysis and resolution of equipment faults
- Ability to interpret complex datasets and make accurate technical decisions
- Strong attention to detail in high-risk, high-accuracy environments
- Management of high-volume technical workflows
- Development of internal documentation and classification guidelines
- Ensuring compliance with quality standards and UKAS procedures
- Conducting monthly ESD audits across multiple laboratories
- Maintaining consistency and accuracy in critical engineering processes
- Training and mentoring apprentices in technical processes
- Supporting customer queries with clear technical explanations
- Collaboration across engineering, quality, and operations teams
- Acting as a point of contact for classification-related issues
- Experience working in high-security customer environments, including Airbus, Thales, and Leonardo
- Successfully completed internal vetting processes to gain access to secure sites
- Trusted to carry out on-site calibration work independently in controlled environments
- Strong understanding of professional conduct, confidentiality, and security expectations
- Completion of training in cybersecurity, ransomware prevention, and information security
- Operate independently in customer environments representing the company, maintaining professionalism, confidentiality, and adherence to site protocols
Affiliations
- Strong interest in engineering within high-security and national security environments, developed through exposure to organisations such as Airbus, Thales, and Leonardo. Motivated to contribute to roles that support national security and critical infrastructure. Actively developing knowledge of electronics and electrical systems in personal time to further technical understanding. Enjoy practical and hands-on problem solving, alongside continuous learning in engineering and related fields. Maintain a balanced lifestyle through fitness and gym training, alongside personal interests such as gaming and sports.
Accomplishments
- Successfully completed a Level 2 and Level 3 Engineering Technician (Mechatronics Maintenance Technician) apprenticeship alongside a Level 3 NVQ diploma
- Recognised with certification from the Institution of Mechanical Engineers
- Achieved a qualification supported/issued in conjunction with HM Government
Certification
- Level 2 Engineering Technician (Mechatronics Maintenance Technician)
- Level 3 Engineering Technician (Mechatronics Maintenance Technician)
- Level 3 NVQ Diploma in Engineering
- Apprenticeship qualification (supported/recognised by UK Government)
Timeline
NVQ Level 3 - Mechatronics Maintenance Technical Engineering
Telford College
2021.09 - 2025.06
Level 2 and Level 3 Engineering Technician - Engineering
Telford College
2021.09 - 2025.06
Service technician
Keysight Technologies
2021.08 - Current