Tayler Haynes
Great Yarmouth,Norfolk
Summary
A highly motivated and reliable professional with a proven track record of successfully leading and delivering a wide range of projects. I thrive in fast-paced and dynamic environments where I am able to utilise my exceptional organisation and leadership skills to drive project success and exceed client expectations. I have demonstratable experience in identifying and mitigating against prospective risks and proactive solutions, adapting to changes in requirements where necessary. Above all, I am dedicated to to achieving excellent results. With my skills and passion for project management, I am ready to take on a new challenge and contribute to the achievement of a new organisation.
Overview
12
12
years of professional experience
Work history
Service Coordinator
Score
Great Yarmouth , Norfolk
11.2024 - Current
- Provide direct support to Project Engineers with upcoming and ongoing work scopes that require manpower and/or equipment
- Scheduled and assign technicians to various projects, ensuring labour utilisation is continuous
- Regularly update cost trackers for all jobs and clients and jobs progress
- Ensure all personnel have the required skills, certifications, and medical clearances for each job
- Arrange travel, accommodation, and site access as needed
- Respond promptly to last minute changes, delays or incidents involving technicians on-site
- Provide regular updates in production meetings and ensure client satisfaction
- Balance multiple work scopes and technician availability efficiently
- Act as a link between clients, technicians and senior management
- Collect and process timesheets, job completion reports and client feedback
- Complete invoicing for the base on a monthly basis
- Attend client QPR's and provide relevant updates
- Provide mentorship and support to Business Administration apprentice
- Promote a culture of safety and ensure that technicians adhere to all HSE requirements
Project Manager
Opergy
Norwich
01.2022 - Current
- Establish and maintain a strong working relationship with key stakeholders and clients, including industry partners to promote collaboration and knowledge exchange
- Working as the UK lead in the international delivery of the Innovation to Push Offshore Wind Energy Regions (Inn2POWER) project
- Offering tailored business advice, facilitating and attending events and re-development of existing online tools to support business to grow across European borders
- Leading a team to provide low carbon guidance and advice to SME's via an ERDF flagship grant funding programme (LoCASE) delivering energy efficiency improvements to businesses across the South East of England
- Lead the sector-specific delivery of the Fit 4 Offshore Renewables programme that facilitates and assists companies across the UK gain the Fit4OR status which showcases their suitability to operate and service within the sector
- Supporting the wider internal business development team with tender responses to new business opportunities
- Attend regular project monitoring meetings with clients and provide supporting reports and presentations in line with agreed monitoring requirements
- Provide up to date project statistics and achievements for marketing content
- Undertaking project management responsibilities within the organisation, including team performance and reporting to senior management
ESF Project Lead
East Coast College
11.2020 - 01.2022
- To oversee all areas of performance management within the project
- Provide funding reporting guidance and support to delivery partners and fellow employees
- To manage the timely collection, recording and storage of necessary data required for compliance under the projects funding obligations
- To manage financial and reporting systems to ensure efficient management and control of the project and work with partners to ensure that these systems are effective
- To establish and communicate clear outputs and outcome measures with partners to ensure effective project performance
- Undertake regular supervision of delivery partners, either directly and/or through direct reports assesses the quality of practice and the impact made on the project
- To compile quarterly claims to submit to ESF in line with relevant reporting requirements consisting of financial and written reports
- To identify, analyse and assess trends and gaps in project provision in order to realise further development opportunities or innovative ways to enhance delivery to reflect changes in external influences
- To monitor, assess and report any potential risk in all areas of project activity
- Ensuring risks are identified early and contingency mechanisms are implemented
- To contribute to marketing, communications and PR activities which promote the project services and achievements
- Support the project team across counties to deliver a quality service to all external organisations and participants.
Project Monitoring Officer
East Coast College/Norfolk Community College
Great Yarmouth
05.2018 - 11.2020
- Work county-wide with multiple projects to ensure a successful start-up of their training contract, ensuring that they are familiar with their responsibilities under the T's and C's of their service level agreement
- Acting as a go-to figure and first port of call for all new contract holders to assist with queries
- Assist with co-ordination of project delivery
- Put in place a robust quarterly monitoring and financial processes to meet National Lottery Community Fund & Big Lottery Fund requirements
- Work closely with project leads to manage risks within the project
- Work closely with senior management within East Coast College, the Norfolk Community College project and other partners to identify programme-wide issues, and recommend courses of action having sought advice
- Handling and accessing confidential/sensitive documents and data through the use of a management information system
- Work alongside potentially vulnerable participants to complete progress reports and asses activities undertaken
- Support participants to training courses and appointments ensuring they have all equipment needed and travel arrangements
- Review monthly financial claims against budgets and address any performance issues
- Provide training to new members of staff on paperwork, procedures and bespoke management information system
- Complete regular monitoring visits and case reviews with frontline workers
Recruitment Consultant
Call Recruitment Specialists
Norwich
09.2017 - 04.2018
- Helping clients to find suitable candidate to fill their vacancies
- Placing adverts in relevant market journals, publications and job boards
- Conducting phone interviews with prospective candidates
- Describing the work duties, salary and benefits of a particular vacancy
- Doing background checks and verifying the references, work experience and academic qualifications of applicants
- Screening, testing and assessing candidates
- Developing a relationship with interviewees
- Receiving and reading through the CVs that job seekers have sent in to the agency
- Arranging interviews with candidates who have been short listed for a position
- Drawing up short lists of suitable candidates
- Involved in negotiating the salary between the client and the candidate
- Updating the agency database with the details of potential candidates
- Assisting applicants with their interview techniques
- Calling up a candidate and informing them if they have been successful or unsuccessful in their application
- Liaising with clients & companies to generate more business for the agency
- Attending meetings with clients at their offices
- Giving clients advice and guidance on appropriate pay rates, training and career development
- Building own database of clients and contacts.
Branch administrator
Staff Call Recruitment Specialists
Norwich
06.2017 - 09.2017
- Weekly payroll
- Chasing clients for contracts
- Ensure all candidates are ID and reference checked after registration
- Confirm temporary placement bookings with candidates and clients
- Liaise with Consultants daily to assist them with placement completion
- Complete branch registration interviews
- Update the branch candidate database with any changes
- Create candidates profiles on a number of recruitment programmes
- Deal with postage going in and out of the branch
- Ordering merchandise for sales visits as well as all stationary and supplies
- All filing and general administrative duties for the branch
Customer Service Assistant
Waitrose - North Walsham
01.2017 - 06.2017
- Ensure a high level of Health and Safety and Food Hygiene was always maintained
- Create and sustain good customer relations with all customers
- Keep up to date with my own progress via online training programmes/tests
- Stock rotation
- Maintain a high level of professionalism throughout all areas of the store
- Resolving complaints
- Have a good customer service manner
Complex Team Leader
On-Sea Holiday Park, Bourne Leisure
Haven
01.2013 - 01.2016
- Food preparation
- General bar work
- Cashing up tills
- Locking up venues
- Administer first aid when necessary
- Running food pass
- Lead and designate responsibilities to the wider team
- Work alongside other team leaders and managers to improve service and productivity
Education
City and Guilds Level 2 in Cabin Crew Commissions -
Lowestoft College
2014
GCSE -
Flegg High School
2013
Skills
- Project Management
- Team Leadership
- Stakeholder Engagement
- Administration
- Communication
- Time Management
- Using Initiative
- Risk Management
- Relationship Building
- Problem-solving
- Strategic planning
Timeline
Service Coordinator
Score
11.2024 - Current
Project Manager
Opergy
01.2022 - Current
ESF Project Lead
East Coast College
11.2020 - 01.2022
Project Monitoring Officer
East Coast College/Norfolk Community College
05.2018 - 11.2020
Recruitment Consultant
Call Recruitment Specialists
09.2017 - 04.2018
Branch administrator
Staff Call Recruitment Specialists
06.2017 - 09.2017
Customer Service Assistant
Waitrose - North Walsham
01.2017 - 06.2017
Complex Team Leader
On-Sea Holiday Park, Bourne Leisure
01.2013 - 01.2016
City and Guilds Level 2 in Cabin Crew Commissions -
Lowestoft College
GCSE -
Flegg High School
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