Tayla Sherwood-Knowles

Demonstrated products effectively leading to increased sales conversions, provided comprehensive guidance to customers.

Fostered a welcoming store environment by maintaining clean and well-organised displays. Achieving KPI targets by upselling Shoe Care products and encouraging home delivery orders from stock held in other shops. Assisted customers with product selection for optimal satisfaction. Offered personalised shopping advice to enhance customer experiences.

Experienced in preparing the bar for service, replenishing stock, serving drinks, taking orders, and handling payments in a busy pub environment. Trusted with cashing up, closing procedures, and locking up the premises, while delivering strong customer service and working efficiently as part of a team.

Working on a 40-hour contract, earned through strong performance and consistently high sales results. Proven track record in driving sales, including top daily achievements in product and online order sales. Developed strong retail, customer service, and target-driven sales skills transferable across retail roles.

Provided domestic and office cleaning services to a high standard, ensuring all work met customer requirements. Trusted with responsibility for managing cleans, handling payments, and maintaining excellent customer service while working efficiently and independently.