Dedicated customer service professional with over three years of experience at REFY, Luxe Collective, and Oh Polly. Proficient in platforms like Zendesk, Shopify, and Gorgias, I excel in fast-paced environments, ensuring customer satisfaction and achieving first-contact resolution. Proven track record in driving customer loyalty and generating sales whilst securing positive reviews from customers. I am eager to bring mDedicated customer service professional with over three years of experience at REFY, Luxe Collective, and Oh Polly. I am proficient in platforms such as Zendesk, Shopify, and Gorgias, and I excel in fast-paced environments by ensuring customer satisfaction and achieving first-contact resolution. I have a proven track record of driving customer loyalty and generating sales while securing positive reviews from customers. I am eager to apply my expertise to new challenges and grow within the retail and fashion industry.y expertise to new challenges and grow within the retail and fashion industry.