TAWAKALIT OLUWATOYIN OWUYE
London
Summary
An enthusiastic, caring, and trustworthy person, who is capable of working in a team or alone. Having experience in the care industry in the past, Have a demonstrable experience with excellent communication skills, and the ability to prioritise, supervise the provision of safe and compassionate care, evaluate care effectiveness and ensure compliance with policies and guidelines efficiently.
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Overview
9
9
years of professional experience
Work History
Care Assistant/Support Worker
KarePlus Care Agency
09.2017 - 11.2024
- Working closely with other care professionals such as District Nurses and GPS
- Assisting a client to get up, dressed and preparing them for the day
- Washing, bathing, showering, oral care, grooming
- Continence management
- Assisting clients to go to bed, including undressing and washing
- Assisting with prescribed medication
- Use of moving and handling equipment (after training) if a client is unable to mobilize on their own
Customer Service Advisor- (NHS)
Adecco Group Ltd.
London, England
01.2020 - 10.2021
- Handling Emotional distress and offering support
- Providing clear, and accurate information
- Addressing COVID-19 related enquiries
- Showing empathy and understanding
- Handling high calls volume and delay
- Resolving issues or disputes with patient
- Working with Health and Safety protocols
- Ensuring Data Privacy and Security
Support Worker
Century Recruitment Care Agency (Priors court school)
Slough, Slough
03.2016 - 09.2017
- Assisted clients with activities of Daily Living; bathing, oral care, skin care, shampoo dressing/undressing, help to bathroom or to use commode, bedpan, or urinal
- Helped with transfer activities
- Supported in prescribed exercises
- Prepared nutritious meals
- Performed household services
Education
Ordinary National Diploma - Business and Management
University of Northampton
(London Branch)Skills
- Service-Oriented mindset
- Empathy handling
- Data entry speed
- Personal accountability
- Retail software proficiency
- E-Commerce platforms
- Patience maintenance
- Flexibility in service approach
- Calmness under pressure
Custom
- Health and Safety Awareness
- Fire Safety
- Equality and Diversity
- Infection Control
- Moving and Handling
- Lone Worker
- Safeguarding Vulnerable Children (Level 1 & 2)
- Basic Life Support
- Safeguarding Vulnerable Adults (Level 1 & 2)
- Complaints Handling + Conflict Management
Timeline
Customer Service Advisor- (NHS)
Adecco Group Ltd.
01.2020 - 10.2021
Care Assistant/Support Worker
KarePlus Care Agency
09.2017 - 11.2024
Support Worker
Century Recruitment Care Agency (Priors court school)
03.2016 - 09.2017
Ordinary National Diploma - Business and Management
University of Northampton
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