TAVLEEN KAUR
Middlesbrough,MDB
Summary
Dedicated professional with a strong foundation in product knowledge and effective communication. Demonstrates exceptional time management and flexibility in scheduling, ensuring seamless operations even under pressure. Committed to maintaining a calm demeanour in challenging situations, with a focus on continuous improvement and career advancement within dynamic environments.
Enthusiastic Retail Sales Associate with knack for building customer relationships and boosting sales. Excel at creating engaging shopping experiences, leading to increased customer satisfaction and loyalty. Consistently recognised for excellent product knowledge and ability to drive store performance.
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction in role.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Retail sales associate
family shopper
Middlesbrough
08.2024 - Current
- Conducted inventory checks to ensure stock accuracy.
- Boosted store reputation with excellent customer service skills.
- Managed stock levels for optimal store performance.
- Upheld company policies whilst interacting with customers and colleagues.
- Operated till systems correctly, ensuring accurate transactions.
- Contributed to sales targets through active promotion of products.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Participated in staff meetings contributing valuable insights for improvement.
Post office assistant
ravinder singh
Redcar, Redcar and Cleveland
06.2022 - 12.2023
- Maintained a clean and orderly work area for operational efficiency.
- Assisted customers with postage rates, leading to informed decisions.
- Sold stamps, stationery and mailing envelopes for revenue generation.
- Conducted routine audits of stock levels with diligence.
- Followed all safety procedures whilst handling packages containing hazardous materials.
- Promoted available services to boost sales revenue.
- Answered queries about postal regulations effectively, providing clarity for customers.
- Performed administrative tasks such as answering calls and scheduling appointments efficiently.
- Ensured proper use of postal scales that led accurate billing.
- Managed inventory of shipping supplies to prevent shortages.
- Handled cash transactions efficiently for smooth operations.
Assistant accountant
Naveen aggarwal
ludhiana, Punjab
10.2018 - 02.2022
- Maintained electronic files in an organised manner which ensured easy retrieval during audits or inspections.
- Streamlined processes by implementing cost control measures in daily tasks.
- Worked closely with the auditing team during yearly audits to guarantee full cooperation from accounting department.
- Managed documentation thoroughly to ensure system was updated and functional for audit checks.
- Call 50 customers everyday just to get more sales and recognition
- Demonstrated understanding of complex accounting concepts for training new employees effectively.
- Developed and maintained financial reports to clearly communicate actual results, forecasted performance, and variances to plan, aiding strategic planning.
- Coordinated payment runs whilst adhering strictly to policy guidelines.
- Responded swiftly to queries from clients regarding their invoices or payments made.
- Assisted senior accountants in preparation of monthly and yearly closings, improving process efficiency.
- Aided in development of budgets or forecasts to guide business decisions.
- Supported accounts payable activities to ensure accuracy and timeliness of invoice creation and entry, streamlining workflow.
- Created financial statements for internal and external audit purposes thereby promoting transparency.
- Prepared accounting related entries to numerous registers, journals and logs, enhancing data accuracy.
Education
NVQ Level 1 -
Arya college
ludhiana Master of Business Administration - Business Management
Newcastle College
Newcastle upon Tyne 06.2022 - 12.2023
Skills
- Product knowledge
- Effective communication
- Calm under pressure
- Flexibility in scheduling
- Time management
Affiliations
- dancing
- travelling
Timeline
Retail sales associate
family shopper
08.2024 - Current
Post office assistant
ravinder singh
06.2022 - 12.2023
Master of Business Administration - Business Management
Newcastle College
06.2022 - 12.2023
Assistant accountant
Naveen aggarwal
10.2018 - 02.2022
NVQ Level 1 -
Arya college
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