TATSIANA KASTSIANKOVA
LONDON
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines Pursues every opportunity to support team members and proactively address issues.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Barista
Caffe Nero
Bromley, City of London
2022.07 - Current
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
Assistant /barber
Barber Shop
London
2018.07 - 2018.08
- client preparation
- customer service
- haircut
Document verification specialist
Minsk Grape wines Factory, https://mzvv.by/en/home
Minsk, Belarus
2015.09 - 2017.09
- checking invoices
- presence of staples
- document authentication
- Oversaw document management for various corporate projects.
- Produced document progress reports for senior managers.
Economist,supplier
Minsk Meat Processing plant http://mmk.by
Minsk, Belarus
2013.08 - 2015.09
- reports and planning
- purchase of goods
- sale of goods
- brand store reports and inventory
- reports for statistics
Education
Barber “Basic course of training” -
2019.07 - 2019.08
Diploma of Higher Education - Marketing,Economy
2009.09 - 2013.07
Skills
- Time Management
- Process implementation
- Market research
- Organised
- Strong time management
- Team player
- Quick learner
- Inventory systems
- Creative problem solver
- Computer skills
- Inventory control
- Report writing
- Microsoft Office
- languages: English, Russian, Ukrainian
Timeline
Barista - Caffe Nero
2022.07 - Current
School of barbering “B-School - Barber “Basic course of training”,
2019.07 - 2019.08
Assistant /barber - Barber Shop
2018.07 - 2018.08
Document verification specialist - Minsk Grape wines Factory, https://mzvv.by/en/home
2015.09 - 2017.09
Economist,supplier - Minsk Meat Processing plant http://mmk.by
2013.08 - 2015.09
Belarusian State Agriculture Academy ,https://baa - Diploma of Higher Education, Marketing,Economy
2009.09 - 2013.07