Tatiana Vlasenko
Summary
I have gained a wealth of experience throughout my professional life across a variety of fields. I am a highly organised individual with excellent time management and initiative. I have developed outstanding interpersonal skills while working with internal and external stakeholders as well as in a customer service. I can work well unsupervised or as a part of a team and thrive in busy environments. I can speak four languages fluently.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
Student Services Support
Kings Oxford
Oxford
12.2023 - Current
- I work in the reception area and am therefore the first port of call for all student inquiries
- These are very wide-ranging, covering all aspects of life in Oxford; from bank accounts to phone contracts, GP appointments to travel arrangements
- My administrative duties include keeping important records such as class attendance and students' passport and visa information on shared software platforms iSAMS, Class
- Managing access to various forms and surveys using Microsoft forms and Sharepoint
- Maintaining channels on Microsoft Teams for both staff and students
- Arranging individual and group transfers
- I am also responsible for the daily registers, ensuring that any absent students are followed up on, in compliance with safeguarding procedures
- I liaise with all departments in school face-to-face, via email and phone calls.
- Working onsite both Academic and EFL school.
IELTS Administrator
Kings Oxford
Oxford
02.2023 - 12.2023
- Responding to IELTS inquiries from prospective test-takers, supplier schools and colleges via telephone, email and face-to-face
- Processing all data from the candidates’ registration forms to test results, working on confidential matters on software platforms ORS2, IWAS, IAM
- Storing data in confidential conditions in accordance with the privacy policy of British Council
- Participating in internal and British Council-led audits, ensuring policy compliance throughout
- Running Computer based and Paper based tests for up to 120 test takers
- Managing accounting procedures, taking payments for tests and raising invoices for external suppliers.
Summer Camp Manager (Volunteer)
New Generation
Poltava
04.2011 - 08.2011
- Overseeing day to day camp operations
- Ensuring functioning of all departments, including housekeeping, food and beverage, activities and facilities maintenance
- Ensure compliance with safeguarding policy; health and safety regulations and standards, promoting a safe and secure camp environment for students and staff
- Administrative duties including students’ reservations, billing, financial reporting and record-keeping
- Coordinating transfer logistics for students, staff and supplies
- Monitoring and control inventory, supplies and equipment, ensuring adequate stock levels and appropriate maintenance.
Copywriter
Art Lemon Digital Marketing agency
Kharkiv
10.2018 - 03.2022
- Producing original, creative content for promotional advertisements and marketing materials for diverse variety of business services, based on market research
- Conducting market research to gain insights into current market trends, consumer preferences and competitor analysis using Brand Analytics software
- Reviewing and editing final copy for accuracy and oversaw all phases of production working on software Glavred
- Presented clients with unique copy options based on identified potential areas of growth and development working on SMM planer software
- Developing strategies to be presented to clients how to stay competitive in the market
Self-employed
Online clothing retail business
Poltava
08.2015 - 01.2018
- Developed the business from scratch and grew it to the point where I employed three other people, managing and overseeing their work
- Devised the business and sales model and took it to a five-figure yearly revenue
- Managed accounting operations, including processing payroll, calculating taxes, raising invoices and monitoring budgets.
Administrative assistant
Hutor (Supermarket chain)
Poltava
08.2014 - 05.2015
- I was the assistant to the accounts manager and was responsible for aiding her in all her duties
- These included processing primary documents and entering data into accounting registers, raising invoices for payments and related documentation
- Creation and implementation of processes based on accounting software Debit Plus.
Education
Degree in Oil and gas engineering and technologies -
National University Yuri Kondratyuk Poltava Polytechnic
09.2009 - 05.2013
Digital marketer - undefined
Art Lemon IT School
02.2018 - 05.2018
English Language Course - undefined
Kings Education Oxford
07.2022 - 04.2023
Quality Assurance Tester - undefined
GoIT school (online)
09.2022 - 05.2022
Skills
- Communication skills
- Interpersonal skills
- Time management skills
- Strong organisational skills
- Ability to multitask
- Attention to detail
Languages
English
Ukrainian
Russian
Polish
Timeline
Student Services Support
Kings Oxford
12.2023 - Current
IELTS Administrator
Kings Oxford
02.2023 - 12.2023
Quality Assurance Tester - undefined
GoIT school (online)
09.2022 - 05.2022
English Language Course - undefined
Kings Education Oxford
07.2022 - 04.2023
Copywriter
Art Lemon Digital Marketing agency
10.2018 - 03.2022
Digital marketer - undefined
Art Lemon IT School
02.2018 - 05.2018
Self-employed
Online clothing retail business
08.2015 - 01.2018
Administrative assistant
Hutor (Supermarket chain)
08.2014 - 05.2015
Summer Camp Manager (Volunteer)
New Generation
04.2011 - 08.2011
Degree in Oil and gas engineering and technologies -
National University Yuri Kondratyuk Poltava Polytechnic
09.2009 - 05.2013
Similar Profiles
Luz AlcalaLuz Alcala
Janitorial Cleaner at Kings Toyota Kings Auto MallJanitorial Cleaner at Kings Toyota Kings Auto Mall
Anthony RiceAnthony Rice
Automotive Sales Professional at Kings Mazda of Kings AutomallAutomotive Sales Professional at Kings Mazda of Kings Automall
Saul Cerritos-RojasSaul Cerritos-Rojas
Service Delivery Specialist at Kings Toyota Kings Auto MallService Delivery Specialist at Kings Toyota Kings Auto Mall
Jignisha RajakJignisha Rajak
Volunteer - Student Services Support at Loyalist CollegeVolunteer - Student Services Support at Loyalist College
TAHER M.K.TAHER M.K.
Student Services Support Officer at International Business University – Vega Academic Services, IncStudent Services Support Officer at International Business University – Vega Academic Services, Inc