Tatiana Vlasenko
Summary
I have gained a wealth of experience throughout my professional life across a variety of fields. I am a highly organised individual with excellent time management and initiative. I have developed outstanding interpersonal skills while working with internal and external stakeholders as well as in a customer service. I can work well unsupervised or as a part of a team and thrive in busy environments. I can speak four languages fluently.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
Student Services Support
Kings Oxford
Oxford
2023.12 - Current
- I work in the reception area and am therefore the first port of call for all student inquiries
- These are very wide-ranging, covering all aspects of life in Oxford; from bank accounts to phone contracts, GP appointments to travel arrangements
- My administrative duties include keeping important records such as class attendance and students' passport and visa information on shared software platforms iSAMS, Class
- Managing access to various forms and surveys using Microsoft forms and Sharepoint
- Maintaining channels on Microsoft Teams for both staff and students
- Arranging individual and group transfers
- I am also responsible for the daily registers, ensuring that any absent students are followed up on, in compliance with safeguarding procedures
- I liaise with all departments in school face-to-face, via email and phone calls.
- Working onsite both Academic and EFL school.
IELTS Administrator
Kings Oxford
Oxford
2023.02 - 2023.12
- Responding to IELTS inquiries from prospective test-takers, supplier schools and colleges via telephone, email and face-to-face
- Processing all data from the candidates’ registration forms to test results, working on confidential matters on software platforms ORS2, IWAS, IAM
- Storing data in confidential conditions in accordance with the privacy policy of British Council
- Participating in internal and British Council-led audits, ensuring policy compliance throughout
- Running Computer based and Paper based tests for up to 120 test takers
- Managing accounting procedures, taking payments for tests and raising invoices for external suppliers.
Summer Camp Manager (Volunteer)
New Generation
Poltava
2011.04 - 2011.08
- Overseeing day to day camp operations
- Ensuring functioning of all departments, including housekeeping, food and beverage, activities and facilities maintenance
- Ensure compliance with safeguarding policy; health and safety regulations and standards, promoting a safe and secure camp environment for students and staff
- Administrative duties including students’ reservations, billing, financial reporting and record-keeping
- Coordinating transfer logistics for students, staff and supplies
- Monitoring and control inventory, supplies and equipment, ensuring adequate stock levels and appropriate maintenance.
Copywriter
Art Lemon Digital Marketing agency
Kharkiv
2018.10 - 2022.03
- Producing original, creative content for promotional advertisements and marketing materials for diverse variety of business services, based on market research
- Conducting market research to gain insights into current market trends, consumer preferences and competitor analysis using Brand Analytics software
- Reviewing and editing final copy for accuracy and oversaw all phases of production working on software Glavred
- Presented clients with unique copy options based on identified potential areas of growth and development working on SMM planer software
- Developing strategies to be presented to clients how to stay competitive in the market
Self-employed
Online clothing retail business
Poltava
2015.08 - 2018.01
- Developed the business from scratch and grew it to the point where I employed three other people, managing and overseeing their work
- Devised the business and sales model and took it to a five-figure yearly revenue
- Managed accounting operations, including processing payroll, calculating taxes, raising invoices and monitoring budgets.
Administrative assistant
Hutor (Supermarket chain)
Poltava
2014.08 - 2015.05
- I was the assistant to the accounts manager and was responsible for aiding her in all her duties
- These included processing primary documents and entering data into accounting registers, raising invoices for payments and related documentation
- Creation and implementation of processes based on accounting software Debit Plus.
Education
Degree in Oil and gas engineering and technologies -
National University Yuri Kondratyuk Poltava Polytechnic
2009.09 - 2013.05
Digital marketer - undefined
Art Lemon IT School
2018.02 - 2018.05
English Language Course - undefined
Kings Education Oxford
2022.07 - 2023.04
Quality Assurance Tester - undefined
GoIT school (online)
2022.09 - 2022.05
Skills
- Communication skills
- Interpersonal skills
- Time management skills
- Strong organisational skills
- Ability to multitask
- Attention to detail
Languages
English
Ukrainian
Russian
Polish
Timeline
Student Services Support
Kings Oxford
2023.12 - Current
IELTS Administrator
Kings Oxford
2023.02 - 2023.12
Quality Assurance Tester - undefined
GoIT school (online)
2022.09 - 2022.05
English Language Course - undefined
Kings Education Oxford
2022.07 - 2023.04
Copywriter
Art Lemon Digital Marketing agency
2018.10 - 2022.03
Digital marketer - undefined
Art Lemon IT School
2018.02 - 2018.05
Self-employed
Online clothing retail business
2015.08 - 2018.01
Administrative assistant
Hutor (Supermarket chain)
2014.08 - 2015.05
Summer Camp Manager (Volunteer)
New Generation
2011.04 - 2011.08
Degree in Oil and gas engineering and technologies -
National University Yuri Kondratyuk Poltava Polytechnic
2009.09 - 2013.05