Tatenda Karisambudzi
Care Coordinator
Nottingham
Summary
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
30
30
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Care Coordinator / Senior Carer
Enhance Wellbeing Healthcare P/L
09.2022 - Current
- Responding efficiently to day-to-day changes in care and support packages.
- Matching needed service of patients to suitably qualified and experiencing care workers to provide high-quality service.
- Allocating suitable staff to customers and answering questions or concerns to alleviate stress or confusion.
- Working with recruitment personnel to provide sufficient current and future staffing levels.
- Providing workflow management by reviewing systems to track deadlines and troubleshoot provider shortages.
- Managing and monitoring branch rostering requirements of individual care teams.
- Liaising with a variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.
- Working collaboratively with the Registered Manager and Deputy Manager to ensure administrative tasks are handled properly.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Senior Care Worker
Enhance Wellbeing Healthcare P/L
01.2022 - 09.2022
- Monitored junior staff to assess care provisions and implement continued best practices.
- Worked with compassion and empathy, prioritizing wellbeing and dignity for optimal patient comfort.
- Carried out initial risk and requirement assessments, enabling development of bespoke care packages.
- Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
- Maintained optimal safety standards throughout client home and care environments, prioritizing risk-reduction, health and hygiene.
- Maintained 100% safe and clean working environment for patients and employees, adhering to infection-control, hazardous waste and other policies and protocols across all tasks.
- Established turning and repositioning routine for bedridden patients that led to 80% reduction in reported bedsores.
- Controlled and administered medication, establishing reminders to ensure 100% on-time intake.
Nurse Aid/ Care Assistant
CBD Specialist & Maternity Hospital
05.2021 - 12.2021
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Provided high-quality person-centered support and received consistently 80% patient feedback.
- Prioritized patient welfare, providing comfort, reassurance and support to reduce anxiety and distress by 60%.
Accountant
Remitech IT Solutions P/L
03.2014 - 04.2021
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
- Reduced outstanding accounts receivable by developing and enforcing stricter credit control policies.
Bookkeeper
Grimley Technologies
01.1995 - 02.2014
- Company Overview: Company now closed
- Company now closed
Education
OTHM Level 5 Diploma - Health and Social Care Management
London School of International Business
Park Royal, London 01.2024 - 04.2025
Nurse Aide Certificates - undefined
Red Cross Zimbabwe
02.2021 - 08.2021
Accounting Certificates and Diploma - undefined
Trust Academy
05.2008 - 10.2011
High School - undefined
High School
01.1991 - 12.1996
Skills
- Service user rapport building
- Individual care and support plans
- Quality assurance
- Employee supervision
- Critical thinking
- Care planning and rostering
- Decision making
- Problem-solving
- Verbal and written communication
- Time management
- Patient assessment
- Active listening
- Multitasking and organization
- Microsoft Office: MS Office Word
- Microsoft Office: MS Excel
Additional Information
Right to work, Own car, Clean DBS, Full UK driving license, References upon request
Interests
Knitting
Crocheting
Beading
Cooking and baking
Timeline
OTHM Level 5 Diploma - Health and Social Care Management
London School of International Business
01.2024 - 04.2025
Care Coordinator / Senior Carer
Enhance Wellbeing Healthcare P/L
09.2022 - Current
Senior Care Worker
Enhance Wellbeing Healthcare P/L
01.2022 - 09.2022
Nurse Aid/ Care Assistant
CBD Specialist & Maternity Hospital
05.2021 - 12.2021
Nurse Aide Certificates - undefined
Red Cross Zimbabwe
02.2021 - 08.2021
Accountant
Remitech IT Solutions P/L
03.2014 - 04.2021
Accounting Certificates and Diploma - undefined
Trust Academy
05.2008 - 10.2011
Bookkeeper
Grimley Technologies
01.1995 - 02.2014
High School - undefined
High School
01.1991 - 12.1996
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