TASNEEM MAHMOOD
London
Summary
Dynamic and adaptable professional with a strong foundation in customer service and communication. Demonstrates exceptional telephone skills, efficient typing, and multitasking abilities. Skilled in rapport building and public speaking, with proven expertise in conflict resolution and consecutive selling. Bilingual proficiency enhances communication effectiveness, while manual dexterity precision supports diverse tasks. Committed to leveraging time management skills to achieve career growth in a challenging environment.
Overview
7
7
years of professional experience
Work history
Professional nanny
Korukids
London
2025.08 - Current
- Organised stimulating activities that catered to individual interests of each child-leading to enriched personal development.
- Provided comfort during distressing times such as minor injuries and handled tantrums effectively, diffusing situations calmly and assertively.
- Promoted language development skills through reading storybooks and interactive games.
- Accompanied children on outings to provide supervision and ensure safety.
- Maintained a clean environment, promoting hygiene standards and cleanliness.
Eyelash extension technician
Self employed
London
2025.08 - Current
- Demonstrated manual dexterity and meticulous attention to detail when applying individual lashes.
- Conducted initial consultations with new clients, understanding their aesthetic goals and preferences before commencing service.
- Handled complaints professionally, ensuring customer satisfaction was maintained.
- Adhered strictly to health and safety regulations, ensuring a safe working environment at all times.
- Educated clients on aftercare procedures to maximise longevity of extensions.
Makeup sales representative and beauty therapist
24Seven
London
2025.03 - 2026.04
- Addressed customer questions, problems and complaints whilst being able to maintain smooth communications and positive relations
- Delivered friendly services for customer satisfaction
- Grew customer base by identifying the needs of customers to deliver the relevant products
- Maintains comprehensive product and brand knowledge to meet and maximise sale targets
Nursery Educator (Childcare)
Evolve with Recruitment
London
2025.02 - 2026.04
- Adhering safeguarding policies to ensure the safety of both children and staff
- Supervising children during meals, assisting in food service and promoting proper table manners
- Monitoring child interactions with other, encouraging cooperation and sharing in a safe and healthy environment
- Cleaning and sanitising equipment and play areas to ensure top health and hygiene standards
Sales Advisor
Superdrug
London
2023.01 - 2023.04
- Suggested suitable products to customers for enhanced shopping experience.
- Resolved customer complaints swiftly, maintaining company reputation.
- Established rapport with potential buyers to foster repeat business.
- Monitored and refreshed displays to attract customers.
- Boosted brand reputation with demonstration of product knowledge.
Receptionist
Bond Dental
London
2023.02 - 2023.02
- Captured and processed client information, entering data into online systems for wider company use, managing appointment scheduling, optimising their calendars for productivity and engagement
- Collaborated effectively with customers and staff to maintain smooth-running company operations
- Delivered polite, professional customer service to enhance business reputation through positive first impressions, welcoming clients in a friendly manner
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication
Library assistant
Hackney Council
London
2019.01 - 2019.06
- Development confidence and communication skills with both the public and colleagues
- Promoted the library's vast services to visitors through active communication
- Ensured a clean and quiet environment, enhancing user experience.
- Answered queries from users efficiently, providing useful information.
- Conducted story-time sessions for children to promote reading habits.
Education
BSc (Hons) - Biomedical Sciences
London South Bank University
1 2024 - 2026.04
A-Level Psychology, Biology, Chemistry
Mossbourne Community Academy
1 2022 - 1 2024
Mossbourne Community Academy
1 2019 - 1 2022
Skills
- Telephone Skills
- Efficient typing
- Multitasking
- Rapport Building
- Public speaking
- Adaptability
- Bilingual
- Time management
- Conflict resolution
- Customer service
- Consecutive selling
- Communication
- Manual dexterity precision
Accomplishments
- GOVERNMENT’S CADET EXPANSION PROGRAM
- Member of Combined Cadet Force (CCF)
- Bronze and Silver NNAS National Navigation Award
- Marksmanship Award
- CPR/ FIRST AID CERTIFICATION
- Paediatric First Aid
- Duke of Edinburgh Bronze Award
- Mentoring Works Certification
- Participant of Debate Mate
- Advanced Safeguarding Children (Level 2)
Languages
English
Fluent
Urdu
Advanced
Punjabi
Intermediate
References
References available upon request.
Timeline
Professional nanny
Korukids
2025.08 - Current
Eyelash extension technician
Self employed
2025.08 - Current
Makeup sales representative and beauty therapist
24Seven
2025.03 - 2026.04
Nursery Educator (Childcare)
Evolve with Recruitment
2025.02 - 2026.04
Receptionist
Bond Dental
2023.02 - 2023.02
Sales Advisor
Superdrug
2023.01 - 2023.04
Library assistant
Hackney Council
2019.01 - 2019.06
BSc (Hons) - Biomedical Sciences
London South Bank University
1 2024 - 2026.04
A-Level Psychology, Biology, Chemistry
Mossbourne Community Academy
1 2022 - 1 2024
Mossbourne Community Academy
1 2019 - 1 2022