Taslima Ahmed
Newham,London
Summary
Experienced healthcare and clinical administration expert skilled in communication, coordination and engagement within dynamic primary care and hospital settings. Demonstrated success in ensuring effective information exchange among diverse teams while maintaining confidentiality and professionalism. Adept in Microsoft Office and electronic systems, with a solid background in record-keeping and adapting to new digital tools. Dedicated to fostering equality, diversity, and inclusion, with a strong desire to support organisational communications and engagement goals.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Clinic coordinator
DR SW CLINIC
City of Westminster, City of London
2024.09 - Current
- Coordinated clinic operations for smoother day-to-day functioning.
- Assisted in the recruitment and training of clinic staff to elevate service standards.
- Handled billing procedures, ensuring prompt payments from patients or insurance companies.
- Facilitated the implementation of health and safety regulations, ensuring a safe environment for all parties involved.
- Managed purchase orders, inventory and supply requisitions for clinic resources optimisation.
- Implemented new filing system, improving document organisation.
- Promoted positive work culture amongst team members with regular meetings and feedback sessions.
- Represented practice services at media interviews and public hearings.
Clinical lead
Swagat Surgical Hospital
GUWAHATI, Assam
2020.09 - 2023.09
- Completed comprehensive patient assessments to refine treatment plans for improved care.
- Coordinated with multidisciplinary teams to deliver health services efficiently.
- Monitored unit-wide patient care and followed care plans consistently.
- Handled escalated patient complaints to restore trust in service delivery.
- Led training programmes that strengthened junior staff clinical skills through coaching.
- Updated clinical practice using latest medical advancements to improve patient outcomes.
- Planned timely discharges to free bed capacity for critical patients.
- Coordinated patient admissions, transfers, and discharges to keep flow timely.
- Provided insights at departmental meetings to enhance patient experience initiatives.
- Fostered a positive unit culture through transparent communication and equitable decision-making.
Education
Master of Science - Gastroenterology
Queen Mary University of London
City of london 2023.09 - 2024.09
Skills
-
Communication management
-
Digital proficiency
-
Social media strategy
-
External coordination
-
Written expertise
-
Event support
-
Diversity and inclusion commitment
-
Brand support
-
Organisational effectiveness
-
Collaborative teamwork
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Timeline
Clinic coordinator
DR SW CLINIC
2024.09 - Current
Master of Science - Gastroenterology
Queen Mary University of London
2023.09 - 2024.09
Clinical lead
Swagat Surgical Hospital
2020.09 - 2023.09