Taskin Khan
East London
Summary
Operations and data-driven problem solver with experience in live logistics control, performance optimisation, and cost efficiency initiatives. Demonstrated success in improving operations, reducing costs, and delivering measurable savings through structured analysis and reporting tools.
Skills in Excel-based dashboard development, variable cost modelling, and operational risk management is backed by a Financial Economics education, combining analytical rigour with practical operational decision-making and commercial awareness.
Overview
1
1
year of professional experience
9
9
years of post-secondary education
Work history
Network Operations Manager
HIVED
London
2025.11 - Current
- Helped lead the upscaling of network from 4000 parcel volume to almost 20000 parcel volume and hyper-caring OTR success for onboarded shippers like Gousto & Simmer who are now ramping up volume as a result of performance OTR.
- Overseeing a team of over 20 Luton van collection drivers and 15+ HGV drivers operating new electric articulated and rigid lorries, ensuring compliance was maintained while supporting efforts to reduce costs.
- Leading with haulage as an extension of the business to off-set costs on collection routes.
- Assisted in enhancing operations by developing streamlined processes. One in particular was taking ownership of shipper RTS pieces and process creation for each shipper and controlled collaboration between account managers and depot teams for improved efficiency and relationship with each account.
- Designed and maintained an executive-level Excel dashboard to monitor haulage revenue, costs, and job performance, implementing dynamic Excel functions to improve accuracy of variable cost allocation, particularly labour costs; including eliminating prior spreadsheet errors by modelling different HGV driver pay structures across agencies with varying rates
Collections & Transport Coordinator
HIVED
London
2025.05 - 2025.11
- Day-to-day - controlled live transport operations to safeguard on-time collections and depot returns across the network ensuring there is no disruption to night sortation by actively managing delays and exceptions - handling breakdown events by making commercially informed decisions to maintain service levels and cost efficiency
- Built a driver performance monitoring system to track attendance and punctuality trends which enabled data-driven performance management by introducing structured tracking and reporting, strengthening operational discipline by improving visibility into driver reliability patterns
- Initiated and delivered a network optimisation proposal by performing detailed cost analysis on smaller shippers (shippers picked up in Luton vans). The recommended rerouting strategy reduced annual operating costs by £73,262.40 and also evaluated sortation and cross-functional cost implications to validate network-wide efficiency gains
Live Operations Specialist
HIVED
London
2024.09 - 2025.05
- Monitored live delivery operations of 100+ drivers per day to ensure SLA adherence and maximise delivery success rates
- Intervened on at-risk routes by identifying performance risks and taking corrective action
- Rescued abandoned or failing routes to protect service levels and customer outcomes
Education
Bachelor of Science - Financial Economics
City, University of London
London 2021.10 - 2024.06
A-Levels - Maths, Economics and Geography
City & Islington Sixth Form College
London 2019.09 - 2021.06
GCSEs - 10 GCSEs grades (6-8) including 3 8s (one in English Literature) and 2 7s (one in Maths)
Stepney Green Maths, Computing and Science College
London 2014.09 - 2019.06
Skills
- Data Analysis & Reporting
- Performance Tracking & KPI Monitoring
- Cost Analysis & Cost Modelling
- Advanced Excel Functions & Logic -Spreadsheet Automation / Structuring
- Java script integration into Sheets
- Financial & Operational Data Interpretation
- Operational Monitoring & Control
- Logistics / Transport Coordination
Timeline
Network Operations Manager
HIVED
2025.11 - Current
Collections & Transport Coordinator
HIVED
2025.05 - 2025.11
Live Operations Specialist
HIVED
2024.09 - 2025.05
Bachelor of Science - Financial Economics
City, University of London
2021.10 - 2024.06
A-Levels - Maths, Economics and Geography
City & Islington Sixth Form College
2019.09 - 2021.06
GCSEs - 10 GCSEs grades (6-8) including 3 8s (one in English Literature) and 2 7s (one in Maths)
Stepney Green Maths, Computing and Science College
2014.09 - 2019.06