Tasheka Pitter
London
Summary
A dedicated and hardworking individual who possesses excellent analytical abilities and strong organizational skills. Experience in Accounting and administration. I have a passion for continuous learning and professional development. Works very well with a team as well as excellent at working independently. Impressive track record in collaborative, cross-functional teamwork within a high-pressure environment, and I'm committed to meeting & exceeding targets to ensure team success.
Overview
7
7
years of professional experience
Work history
Sales Associate
Sunglass Hut
London
2023.09 - 2023.12
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Built customer rapport by providing friendly, genuine service, increasing customer retention
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
Accounting Assistant
Hyatt Hotel
2022.01 - 2023.07
- Record financial transactions and reconciled accounts in accounting software to generate financial statements in accordance with GAAP
- Review and sign payments, cheques, Petty cash/reimbursement, refund to guests, casual workers payments, employee salary deduction
- Auditing
- Taxes
- Insurance Amortization
- Cheques in transit
- Track and process renewal for insurances, permits and contracts
General Cashier
Hyatt Hotel
(Cross Trained)
2022.11 - 2022.11
- Customer service
- Issue petty cash
- Petty Cash reimbursement
- Issue and post cheques
- Completed opening and closing procedures each day.
Client Deliverable Associate & Trainer
Kantar
2019.11 - 2022.01
- Software Coding
- Deliver data to client per request
- Train new teammates
Process Lead
Kantar
2018.11 - 2019.10
- Manage department workflow
- Ensuring deadlines are met
Operation Agent/Help Desk
Kantar
2018.02 - 2018.11
- Answering queries send to an email group by agents
- Solve internal issues affecting workflow
Research Associate
Kantar
2016.09 - 2018.02
- Data Entry
- Generated and presented research reports to internal and external stakeholders.
Education
BSc. Degree - Accounting & Business Management
University of the West Indies
2022
Diploma - undefined
Knox College High School
2016
Skills
- Software Proficiency in Sage, QuickBooks, Microsoft Word, Excel, PowerPoint, Outlook, Access
- Attention to detail
- Accuracy
- Time management
- Critical thinking & analytical skills
- Team player
- Problem-solving
- Excellent written and verbal communication
- File and database management
- Financial reporting
Interests
I like Reading novels, cooking, socializing with friends and families, and keeping track of socioeconomic changes.
Additional Information
- Highly Adaptable
- Participates in annual marathons that go toward Charity (Breast Cancer and Education).
Languages
English
Native
Timeline
Sales Associate
Sunglass Hut
2023.09 - 2023.12
General Cashier
Hyatt Hotel
2022.11 - 2022.11
Accounting Assistant
Hyatt Hotel
2022.01 - 2023.07
Client Deliverable Associate & Trainer
Kantar
2019.11 - 2022.01
Process Lead
Kantar
2018.11 - 2019.10
Operation Agent/Help Desk
Kantar
2018.02 - 2018.11
Research Associate
Kantar
2016.09 - 2018.02
BSc. Degree - Accounting & Business Management
University of the West Indies
Diploma - undefined
Knox College High School