Summary
Overview
Work history
Education
Skills
Languages
Timeline

tasha workman

Mountain Ash,Rhondda Cynon Taf

Summary

Accomplished Assistant Manager with in-depth experience Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. An adept individual with more than 15 years working as an assistant Manager all across Bristol stores making sure they are hitting targets. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with the hardworking mentality to maintain the quality of services and products.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work history

Assistant Manager

Lidl
Merthyr Tydfil, mid Glamorgan
05.2022 - Current
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
  • Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
  • Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
  • Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
  • Devised advertising, marketing and growth campaigns in collaboration with other managers.
  • Performed monthly and quarterly employee performance appraisals.
  • Maintained detailed records of branch office activities.
  • Evaluated local market conditions and sought new opportunities for sales.
  • Prepared financial statements and analysis for branch.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organisation.

Assistant Manager

Lidl
Brislington, Bristol uk
01.2021 - 05.2022
  • Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
  • Promptly identified and retrieved items in stock room to maximise sales opportunities.
  • Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
  • Strategically arranged and displayed new season merchandise to promote and maximise sales.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Trained staff on best practices to achieve optimal productivity.
  • Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
  • Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.

Assistant Manager

Lidl
Bishopsworth, Bristol
02.2018 - 01.2021
  • Motivated management and staff teams to consistently deliver high quality, customer-focused service.
  • Oversaw and coordinated sales team in absence of store manager, leading to deliver best client experience.
  • Highlighted individual and team accomplishments and made recommendations on new and impactful methods of recognition.
  • Worked with store manager to develop action plans to increase performance and exceed sales KPIs.

Assistant Manager

Lidl
lawrence hill , Bristol
03.2016 - 02.2018
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.

Assistant Manager

Lidl
emersons green, bristol
03.2014 - 06.2016
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.

Assistant Manager

Lidl
bedminster, bristol
07.2011 - 02.2014
  • Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
  • Highlighted individual and team accomplishments and made recommendations on new and impactful methods of recognition.
  • Enforced company policies and guidelines for all employees.
  • Implemented cost control measures, reducing controllable costs by [Number]%.
  • Conducted regular audits to maintain functionality and cleanliness of store.
  • Oversaw and coordinated sales team in absence of store manager, leading to deliver best client experience.
  • Motivated management and staff teams to consistently deliver high quality, customer-focused service.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
  • Trained staff on best practices to achieve optimal productivity.

Assistant

Lidl
yate, bristol
04.2008 - 07.2011
  • Took on additional tasks on manager's request.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Completed assigned work within deadlines and to company standards.
  • Facilitated internal and external correspondence for management.
  • Understood and adhered to company's health and safety policies.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.
  • Demonstrated open communication and collaborated with various teams.

Education

GCSEs -

Chipping Sodbury School, Bristol
01.2004 - 07.2010
  • Awarded [Award Name]
  • GCSES
  • MATHS ..A
  • ENGLISH ..B+
  • SCIENCE ..A
  • RELIGOUS STUDIES ..B+
  • MUSIC ..A+
  • SPORT ..B
  • DESIGN TEC..A

Skills

  • Inspiring leadership
  • Staff Management
  • Sales growth
  • Business Development
  • Logistical planning
  • Sales monitoring
  • Target motivated
  • Outstanding customer service
  • Dedicated team player
  • Inventory control
  • Training and development
  • Staff motivation
  • Schedule management
  • Strong problem solver
  • Operational processes
  • Report writing
  • Resolving errors

Languages

English
Fluent
Welsh
Intermediate
German
Intermediate

Timeline

Assistant Manager - Lidl
05.2022 - Current
Assistant Manager - Lidl
01.2021 - 05.2022
Assistant Manager - Lidl
02.2018 - 01.2021
Assistant Manager - Lidl
03.2016 - 02.2018
Assistant Manager - Lidl
03.2014 - 06.2016
Assistant Manager - Lidl
07.2011 - 02.2014
Assistant - Lidl
04.2008 - 07.2011
Chipping Sodbury School - GCSEs,
01.2004 - 07.2010

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tasha workman