Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Tasha Lilley

Scarborough,North Yorkshire

Summary

Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and grow in the role.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Sales assistant

Aldi
Romford, Havering
09.2021 - 01.2022
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Built strong relationships with regular customers for repeat business.
  • Utilised excellent communication skills to provide detailed product information.

Health care assistant

abbey total care group
Romford, Havering
07.2020 - 08.2021
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Delivered high-quality patient service by maintaining cleanliness in wards.

Care assistant

Allied Healthcare
Romford, Havering
10.2019 - 06.2020
  • Maintained a calm atmosphere during crisis situations thus providing reassurance to both the residents and their families.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Aid in mobility exercises which resulted in improved physical strength among elderly residents.
  • Delivered excellent customer service by addressing concerns of patients' families.

Domiciliary care worker

sunrise health care
Romford, Havering
03.2017 - 06.2019
  • Developed strong rapport with clients by delivering compassionate care tailored to individual needs.
  • Organised regular feedback sessions with family members updating them on progress made thereby building trust and confidence in service provided.
  • Coordinated effectively with multi-disciplinary teams to ensure optimal patient care delivery at all times.
  • Provided transportation services to medical appointments, resulting in seamless continuity of healthcare provision for clients.

Housekeeping cleaner

rivelyn hotel
Scarborough, North Yorkshire
01.2014 - 10.2016
  • Assisted in maintaining a comfortable home environment for clients via thoughtful arrangement of furnishings and decor items.
  • Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
  • Upheld highest cleanliness standards in client homes by diligent washing, scrubbing, and sanitising of surfaces.
  • Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.

Education

GCSEs - Gcse

George pinder secondary school
Scarborough, North Yorkshire
09.2008 - 09.2013

NVQ Level 1 - uniform services

yorkshire coast collage
Scarborough, North Yorkshire
09.2013 - 09.2014

Skills

  • Experience with specialised equipment
  • End-Of-Life support
  • Nutritional guidance
  • Patient safety training
  • Manual handling certification
  • Personal care plan execution
  • Bathing and dressing assistance
  • Palliative care experience
  • Assisting with personal hygiene
  • Excellent time keeping
  • Constructive communication
  • Problem-solving
  • Communication skills
  • Calm under pressure

Certification

i have certificates in the health care section including modules i have done online

i have good communication skills and i am excellent in groups and by myself


Timeline

Sales assistant

Aldi
09.2021 - 01.2022

Health care assistant

abbey total care group
07.2020 - 08.2021

Care assistant

Allied Healthcare
10.2019 - 06.2020

Domiciliary care worker

sunrise health care
03.2017 - 06.2019

Housekeeping cleaner

rivelyn hotel
01.2014 - 10.2016

NVQ Level 1 - uniform services

yorkshire coast collage
09.2013 - 09.2014

GCSEs - Gcse

George pinder secondary school
09.2008 - 09.2013

Similar Profiles

Create profile
Tasha Lilley