Tasha Eastman
Norwich,Norfolk
Summary
Client-focused professional with strong interpersonal skills and extensive experience in delivering a wide range of beauty treatments. Committed to ensuring client comfort and satisfaction while staying current with beauty trends. Demonstrates effective teamwork and maintains a positive attitude, enhancing overall client well-being through exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Therapist
Simply Beauty Norwwich
Norwich, Norfolk
07.2025 - 01.2026
- Administered expert manicures and pedicures, ensuring client satisfaction.
- Engaged with clients between treatments to foster relationships and ensure consistent service.
- Greeted clients upon arrival and organised comfortable treatment and waiting areas to promote relaxation.
- Maintained strict hygiene and cleanliness standards in treatment rooms and work areas, adhering to health and safety regulations.
- Ensured hygienic and organised treatment rooms, cleaning thoroughly between guests to enhance client experience.
- Booked appointments and took payments at reception.
Till Assistant
Norwich Camping & Leisure
Norwich, Norfolk
05.2025 - 08.2025
- Managed cash and card payments, ensuring accurate financial transactions and minimising discrepancies.
- Issued receipts and required documentation for large transactions.
- Processed refunds and exchanges at customer service desk.
- Assisted customers with product queries, improving shopping satisfaction.
- Helped customers locate products, providing answers and product expertise.
- Maintained tidy, organised checkout area, contributing to positive store presentation.
- Carried bags and loaded goods into vehicles to help customers requiring additional assistance.
Sales Assistant
John Richards
Norwich, Norfolk
12.2024 - 04.2025
- Met sales targets through proactive promotion and excellent customer service.
- Promoted new products and promotions to customers, driving engagement and sales opportunities.
- Guided customers in product selection by providing tailored advice to fulfil their needs.
- Resolved customer enquiries by delivering prompt and informative responses about products and services.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Crew Member
McDonald's
Norwich, Norfolk
08.2023 - 09.2024
- Delivered fast, accurate service to enhance overall customer satisfaction.
- Served meals and beverages to guests promptly, ensuring a satisfying dining experience.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Processed payments efficiently, ensuring accurate transactions and smooth customer interactions.
- Resolved customer complaints with empathy and professionalism to maintain service quality.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Completed cleaning and serving tasks to high-quality standards.
- Adapted to changing schedules by working various breakfast, lunch, and dinner shifts.
- Prepared coffee, tea and soft drinks for counter and drive-thru customers.
Pot Washer
Cantley Cock
Norwich, Norfolk
05.2023 - 08.2023
- Turned around dirty pots quickly and precisely during peak trading hours, supporting kitchen operations.
- Washed and put away cookware, utensils and dishes.
- Loaded and unloaded dishwashers with care, maintaining quality of pots and dishes.
- Washed and polished cutlery, ensuring faultless first impressions for restaurant customers.
- Ensured floors and work surfaces were kept dry and free from hazards, reducing the risk of slips and falls.
- Placed kitchen items into correct storage units after washing and drying, ensuring proper availability for kitchen staff.
- Disposed of kitchen waste and recycling appropriately.
- Handled cleaning chemicals in line with safe use guidance.
- Provided flexible working patterns to meet seasonal restaurant demands, enhancing kitchen efficiency.
Education
NVQ Level 2 - Beauty Therapy Level 2
City College Norwich
Norwich, England2025
GCSEs - GCSE
Acle Academy
Norwich, NFK2023
Skills
- Client consultation
- Beauty therapy techniques
- Client confidentiality
- Appointment scheduling
- Sales promotion
- Team collaboration
- Problem solving
- Time management
- Friendly
- Multitasking
- Health and safety awareness
- Scheduling
- Reception management
- Time flexibility
Certification
- First Aid in the Workplace Certified
Timeline
Beauty Therapist
Simply Beauty Norwwich
07.2025 - 01.2026
Till Assistant
Norwich Camping & Leisure
05.2025 - 08.2025
Sales Assistant
John Richards
12.2024 - 04.2025
Crew Member
McDonald's
08.2023 - 09.2024
Pot Washer
Cantley Cock
05.2023 - 08.2023
NVQ Level 2 - Beauty Therapy Level 2
City College Norwich
GCSEs - GCSE
Acle Academy