TARUNPREET KAUR
HOUNSLOW
Summary
Enthusiastic and responsible Customer Assistant with a strong background in delivering exceptional customer care and maintaining a consistent, can-do attitude. Skilled in greeting customers, handling transactions efficiently, and providing expert outfit recommendations with a flair for visual merchandising. Currently a focused student with a medical background, eager to gain hands-on experience in a healthcare department. Known for being personable, organised, and quick to learn, with a precise approach to all assigned tasks.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Pharmacist
JUPITER LIFE CARE
Panchkula, India
05.2017 - 03.2023
- Built strong relationships with patients through continuous support and exceptional care.
- Obtained and recorded medical information, weight, height, and vital signs for effective care planning.
- Conducted regular checks on patient vitals and recovery to monitor progress.
- Increased monthly revenue by implementing strategic marketing initiatives and product development.
- Strengthened staff training and streamlined internal systems to enhance operational efficiency.
- Provided comprehensive consultations to improve patient understanding of medication regimes.
- Completed pharmaceutical research to ensure up-to-date knowledge of new medications.
- Ensured accuracy in prescription dispensing to guarantee patient safety.
- Checked dosages carefully prior to dispensing prescriptions; ensured patient safety.
Volunteer
KHALSA SEWA SOCIETY
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Supervised junior staff activities and kept shop operational.
- Displayed promotional material on storefronts to attract shoppers.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Pharmacist
SAINI MEDICAL STORE
Kurukshetra, India
05.2012 - 04.2017
- Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
- Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Taught patients about general health topics ranging from diet, exercise and stress management to maintain optimal health.
- Planned and maintained procedures for mixing, packaging and labelling of pharmaceuticals to meet legal requirements.
- Maintained accurate and detailed records of all medications processed through pharmacy.
Volunteer
BRITISH HEART FOUNDATION
Coventry, west midlands
04.2023 - 08.2023
- Planned high-profile charity events, raising in donations.
- Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
- Prepared hot drinks and snacks for service users, offering warm, welcoming environment for duration of stay.
Customer assistant
Morrisons
Brentford, City of London
09.2023 - Current
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Collaborated efficiently with team members to maintain smooth store operations.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Operated till systems smoothly, streamlining check-out process for customers.
- Improved customer relations by promptly addressing queries and concerns.
- Handled cash and card payments with accuracy.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Customer assistant - People team
Morrisons
Brentford, City of London
07.2025 - Current
- Maintained accurate employee records, including contracts and personal details.
- Ensured confidentiality and secure storage of all HR documentation.
- Supported onboarding and offboarding processes by preparing necessary documents.
- Distributed company updates, policy changes, and event notifications to staff.
- Facilitated access to the latest information through shared drives and internal platforms.
- Provided assistance for company-wide announcements and newsletters.
- Communicated policy changes clearly and consistently across all teams.
- Generated reports for management on attendance and payroll trends.
Education
MSC. - PHARMACOLOGY AND DRUG DISCOVERY
Coventry University
Coventry 05.2023 - 07.2024
DIPLOMA - PHARMACY
BPS MAHILA POLYTECHNIC
India 05.2005 - 05.2007
BACHELORS - PHARMACY
Swami Devi Dyal Institute of Pharmacy
India 05.2007 - 05.2011
Phlebotomy Training - Phlebotomy
Lead Academy
London 05.2025 - 05.2025
Skills
- Planning and coordination
- Self-motivation
- Dependability and responsibility
- Leadership skills
- Team collaboration
- Effective communication
- Punctuality
- Patience and tolerance
- Customer service excellence
- Cash handling expertise
- Strong work ethic
Languages
English
Intermediate
Hindi
Native
Punjabi
Fluent
Custom
- Cooking
- Gardening
- Painting
Timeline
Customer assistant - People team
Morrisons
07.2025 - Current
Phlebotomy Training - Phlebotomy
Lead Academy
05.2025 - 05.2025
Customer assistant
Morrisons
09.2023 - Current
MSC. - PHARMACOLOGY AND DRUG DISCOVERY
Coventry University
05.2023 - 07.2024
Volunteer
BRITISH HEART FOUNDATION
04.2023 - 08.2023
Pharmacist
JUPITER LIFE CARE
05.2017 - 03.2023
Pharmacist
SAINI MEDICAL STORE
05.2012 - 04.2017
BACHELORS - PHARMACY
Swami Devi Dyal Institute of Pharmacy
05.2007 - 05.2011
DIPLOMA - PHARMACY
BPS MAHILA POLYTECHNIC
05.2005 - 05.2007
Volunteer
KHALSA SEWA SOCIETY
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